TitleDivision of Student Success Infrastructure Request Date2012-11-30
DepartmentDivision of Student Success
RequestorJames Luebbers Phone994-6474
Campuses Bozeman Billings Havre Great Falls FSTS Extension MAES
Cross Depts All Division of Student Success Departments on the Bozeman campus will benefit from the computer replacement component. All 4 MSU campuses will benefit from the FATV component.
Proposed Dates Start: Spring 2013 End:  
Invest in the success of MSU students by providing the Division of Student Success with the technical capability to serve the increasing needs of our growing student body. The additional technical capability consists of additional and replacement computers as well as a subscription service (FATV)which will enable students on all 4 campuses to access readily available information through web-based videos.
This proposal will enable the Division of Student Success (and the other 3 MSU campuses)to support the following MSU Objectives:
L.2 Increase graduation rates at MSU
L.3 Increase job placement and further education rates
E.1 Strategically increase service, outreach and engagement at MSU
A.1 Educate more students while maintaining the quality of our programs
S.3 Increase and effectively allocate resources in support of the MSU Strategic Plan

This proposal is necessary in order to serve students and help them persist and succeed. Please see the proposal scope and broader impacts sections below for details on how this proposal supports these 5 objectives.

Funding Type: One-Time Only Funding Base (3-yr Recurring) Funding
  FY13 FY14 FY15 Base ($) OTO Startup ($)   FTE;
Materials & Supplies       10000       
Contracted Services       15000       
Other Operations              
TOTAL 25000     
Please comment, if necessary, regarding cost and requirements.

The Materials and Supplies line is for the replacement of obsolete computers and minor software upgrades. The Contracted Services line is for the annual subscription cost of FATV.

Describe the Proposal

The Division of Student Success is responsible for serving the non academic needs of all MSU students. With the increasing emphasis on recruitment and retention, the division must upgrade and expand its technical capabilities. Analysis is currently being done on several software packages which will require that division desktops computers be upgraded and additional computers be purchased. The division does not have an equipment reserve so all new software and replacement computers are purchased using operation expense dollars, thereby restricting the intended use of those funds. The proposal also includes funding for a web-based subscription service which will provide students on all 4 campuses with links to short videos that focus on financial aid topics, thereby enhancing students’ financial literacy. The FATV web icon can be placed on the MSU website and on any other university department website such as Financial Aid, Veterans Services and Office of Student Success.

Describe the broader impacts and benefits of this proposal

The Division of Student Success has utilized most of its reserve funds to develop programs to better serve students. It has purchased computers in a totally reactive mode, using a die-and-replace methodology rather than a proactive, targeted approach. In addition, additional software purchases and upgrades have rendered many division computers obsolete. This proposal will provide the needed funds to purchase hardware and possibly upgrade operating systems and software. The video subscription service is consistent with the division’s mandate to improve student’s financial literacy. The benefits of this proposal center on providing student with timely and efficient services and assisting them in their educational and career goals. The subscription service will be available to students on a 24/7 basis and help reduce phone calls, emails and office visits, freeing up divisional staff to focus on more detailed issues.

Implementation Plan

The subscription service is a 3 year commitment which should be purchased as soon as possible. An infrastructure plan has been developed, focusing on replacing computers on a predetermined cycle. The initial replacements will focus on older, obsolete equipment, some of which is 10 years old and at significant risk of failure.

Assessment Plan

The subscription service includes an administrative portal which provides on demand real time data on what information is being accessed, how often, date, time, searches which video was watched, how it was accessed and much more. Reports will be generated and follow up analysis will be performed.

The infrastructure replacement will be conducted according to the plan and performance will be compared to previous ad hoc replacements. The intent is to avoid disastrous crashing and loss of valuable data, as well as the provision of increased capability to me student needs.

If assessed objectives are not met in the timeframe outlined what is the plan to sunset this proposal?

There is no sunset plan for the infrastructure replacement proposal. The subscription service contract will be for 3 years. We will have sufficient information after that time period to assess the value of the investment. If there is demonstrated benefit we will pursue renewing. If not, the subscription will not be renewed.

Dean/Director: James Luebbers (
Executive/VP: James Rimpau (