Karen Cates

Dr. Karen Cates 


MSU Jabs Executive Education


Email: karen.cates1@montana.edu





Karen Cates recently joined the faculty at the Jake Jabs College of Business and Entrepreneurship to develop curriculum offerings for new non-degree management education programs. As a lecturer and adjunct professor of executive education for over 20 years at the Kellogg School of Management at Northwestern University she has developed programming and consulted to clients (domestic and global) around issues of organization alignment, leadership development, communication, strategic planning, and employee relations.

Dr. Cates’ coaching and consulting experiences span a wide range of clients, from corporate leadership teams to charter school principals.  Projects have included coaching mid- and senior-level leaders to create and implement strategic staffing plans, the development and implementation of upward evaluation and other performance feedback systems, collection and delivery of executive 360-feedback and written assessment reports, one-on-one coaching, workplace mediation to manage in-house conflicts, and delivery of other relevant group and individual programming solutions. She occasionally partners with licensed consultants who perform leadership-based psychological testing, and in 2009 was certified to administer Hay Group’s ESCI (Emotional and Social Competency Inventory).

Dr. Cates became a mediator in 1993 through the Center for Conflict Resolution, a not-for-profit founded by the Chicago Bar Association. Dr. Cates mediated civil, criminal, property, small claims and employment litigation cases in the Circuit Court of Cook County in Illinois.  As a consultant, she provides conflict management services to all levels of the organization including facilitation of management team disputes, workplace investigations, and assistance with executive-level strategic planning and decision-making.

Expertise & Service

Businesses served:

• Corporate and For-Profit businesses include: Nossaman, LLP, AKR Corporindo (Indonesia), Hearst Corporation, Johnson & Johnson (U.S. & France), Union Pacific Railroad, O’Melveny & Myers, Baker & McKenzie, Baloise Insurance Group, CNA Insurance, Boyden International, Chicago Tribune, Wolters Kluwer, Merck KgaA, Bank of Montreal, Blue Cross/Blue Shield Association, Brunswick, Moore Corp.

• Not-for-Profit and Public Organizations include:  Montana Nonprofit Association, Livingston (MT) Farm to School Program, UChicagoImpact, University of Utah, University of Louisiana at Monroe, Knowledge is Power Program (KIPP), various U.S. Homeland Security agencies, the LAUNCH program for Chicago Public School Principals, Northwestern University (Library, Administration and various Schools & Colleges), Pediatric Faculty Foundation of Chicago’s Children’s Memorial Hospital, Covenant Theological Seminary, Illinois Secretary of State, Thresholds, Newberry Library, Community Alternatives Unlimited, American-Panhellenic Ch of Commerce in Athens, Greece.

• Association clients include:  National Roofing Contractors Association, American Association of Law Libraries, Million Dollar Round Table, American Theological Library Association, American Association of Nurse Anesthetists, Women in Cable and Telecommunications, American Supply Association, National Association of State Treasurers, Legal Assistant Managers Association, PR Society of America, and National Association of Bar Executives.

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Ph.D. Social Psychology, Northwestern University, Evanston, IL, 1994

M.S. Human Resources and Human Development, University of Illinois, 1987

B.S., Psychology, University of Illinois, 1982

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