Montana State University

Student Services


Dean of Students' Office

The purposes of the Dean of Students Office are to act as an advocate for students, to consult and work with individual students and student groups, and to work with other campus offices in creating a sense of community at MSU. Assistance is available on a "drop-in" basis or by appointment. A few of the services available are:

  • Processing withdrawals from the university
  • Consulting with or troubleshooting for students
  • Coordinating fraternities and sororities
  • Coordinating conduct/discipline actions
  • Hearing student grievances and appeals
  • Providing general information or assistance
  • Administering and interpreting the Student Conduct Code

The Dean of Students Office is located in SUB room 174. Call 406-994-2826 for more information.

New Student Orientation

All new students are required to attend an Orientation/Registration session. Summer Orientation Programs are offered to new freshmen and transfer students. Programs for freshmen, transfers, and graduates are offered prior to each semester. Orientation assists students in course selection and registration, and location and use of campus facilities and services. It also highlights University academic assistance and special service programs as well as recreational and social programs. We believe that Orientation assists all new students in their transition to MSU and increases their chances for academic success. Upon acceptance to MSU, all students receive information on the Orientation Program. All new students pay a one-time New Student Fee of $65. All new transfer students pay a one-time New Transfer Student Fee of $50. This fee is included on the fee statement of the first semester in which a student attends MSU. Contact the Orientation Office at 406-994-2827 or visit http://www.montana.edu/admissions/orientation for more information.

Cat Card

The Cat Card is your MSU Student ID, an optional on-campus debit card, and after hour access card to the residence halls. The Cat Card also serves as a meal pass card and is used to gain entrance to Marga Hosaeus H&PE Center and student functions such as athletic events.

The magnetic strip on the back of the Cat Card contains information about the student's current status. When swiped at various locations on campus, this information determines, if the student is permitted to participate in the services or activities at a specific location.

Deposits can be made at the Cat Card and Meal Pass Offices to use the card as an on-campus debit card. You can also manage your account and make deposits online at www.montana.edu/catcard. The Cat Card can then be used to make purchases in all food areas, MSU Bookstore, Health Service, Dental Service, Strand Union retail areas, copy machines, laundry machines in the residence halls, various vending machines, parking areas, and other areas on campus that accept Cat Cards.

Your Cat Card is your "key" to the campus. For more information about the Cat Card visit the Cat Card Office in the lower level of the Strand Union Building or call 994-CARD. You may also visit our web site at www.montana.edu/catcard.

Counseling and Psychological Services

Counseling & Psychological Service (CPS) provides free, confidential counseling to eligible MSU students. CPS see approximately 900 students each year for a variety of concerns, including adjustment difficulties, academic struggles, depression, anxiety, relationships, substance use, eating disorders, current/past trauma or abuse, problematic behaviors, identity concerns or sexual health/sexuality issues and couples/relationship counseling.

In addition to counseling services, CPS staff is available to speak on an array of topics of general interest to the college population, such as time/stress management, wellness, healthy relationships, and awareness/prevention of depression, anxiety, substance use and suicide. They also provide consultation and training to student organizations, faculty and staff.

CPS is staffed by licensed psychologists and counselors, as well as advanced graduate students. On campus for over 20 years, the agency is accredited by the International Association of Counseling Centers and the training program is accredited by the American Psychological Association. For more information, see their website at www.montana.edu/wwwcc.

Career, Internship, and Student Employment Services Office

Career, Internship, and Student Employment Services (CISES), located in the lower level of the Strand Union Building (177 SUB), offers a full range of career planning and employment services to students, alumni, the campus community, and employers. A primary goal of the office is to help students identify purposeful and fulfilling career paths and to gain experience and career skills which will clarify goals and facilitate entry into the job market. Students concerned about choice of major or career, have questions on career options, need job searching, or have graduate school questions should visit the office. To learn more about CISES you can also visit www.montana.edu/careers or call 406-994-4353.

Main services include:

Career Fairs. Annually, the office hosts as least four career fair events on campus. These include; Student Employment Job Fair, Fall Career Fair, “Almost” Spring Job and Internship Fair, and Montana Educators Fair. These career fairs offer networking opportunities for students and alumni in order to building relationships with employers and organizations.

Workshops and Events. The office offers a range of various events and workshops preparing students for the world of work by identifying their interests and matching them to exciting opportunities and career choices. Workshops and events include:

•  Margaret Alderson Etiquette Dinner

•  Careers in Demand Workshops

•  Resume Critiques

•  Resumes for Federal Jobs

•  Discover Your Best Career

•  Diversity Coffee

•  What can I DO with a Major in…?

•  Get Savvy with Your Job Search

•  Help! I'm Still Undecided! Finding a Career That Matches Your Skills and Interests

•  Mock Interviews

Career Coaching. Our professional and experienced career coaches assist individuals with choice of major, career opportunities, job search preparation, and career changes. The coaches utilize Career Assessments such as career interest inventories, computerized guidance systems and personality indicators in order to prepare the students for the world of work.

Career Library. A career library with job listings, an annual career survey of MSU graduates, career information, employer directories, literature, and graduate school information is available for use at our office. Students have access to public computers in the office where they may find online career information and employment resources.

MyCatCareers.com. This free job and internship portal is exclusively for MSU students and alumni where they may search for employment, internships, and other interesting opportunities. Employers access MyCatCareers.biz to post job openings and opportunities for students and alumni.

Internships. Through office resources, students are able to view and apply for internships in a variety of fields. In addition to listed opportunities, Graduate students interested in the career planning field may apply for an internship through the office. It is recommended that students complete an internship before graduation. Surveys conducted through the office indicate that the number one reason why a graduate gets a job is because of the valuable experiences they earned while interning in their area of interest.

On-campus Interviews. The office also hosts on-campus interviews for summer opportunities, internship, and career positions with a variety of employers in business, industry, government, and education.

Credential Files. Teachers and graduate school candidates may set up credential files which contain personal, educational, and employment data as well as letters of recommendation. They may access and update this information for future employment and educational opportunities.

Disability, Re-entry, and Veteran Services

The following support services for students are located in the Strand Union Building, Room 180.

Disabled Student Services

Disabled Student Services personnel determine eligibility for specific disability accommodations, assure the provision of approved accommodations, and provide direction, advice, and referral services for persons with verified disabilities. Students seeking accommodations for a disability must request services through Disabled Student Services, 180 Strand Union Building. Voice phone - 406-994-2824, TDD - 406-994-6701, fax - 406-994-3943, e-mail - DRV@montana.edu or byork@montana.edu.

Re-entry Student Services

Non-traditional-age students (25 and over) can find direction, support, and assistance in this office. Consumer information is available. Re-entry Student Services is located in 180 Strand Union. Voice phone - 406-994-2824, TDD - 406-994-6701, Fax - 406-994-3943, e-mail - DRV@montana.edu or byork@montana.edu

The Veteran Support Center

The Veteran Support Center provides service and assistance for veterans, dependents, and members of the guard and selected reserve who receive educational benefits from the U.S. Department of Veterans' Affairs (DVA). DVA educational benefits recipients must have school enrollment certified each term by the MSU's certifying official. Applications for the MUS Honorable Discharged Veteran Fee Waiver (see Special Exemptions for full fee waiver information) are also reviewed by the certifying official for approval. The Veteran Support Center is located in 185 Strand Union Building. Voice phone - 406-994-3661, TDD - 406-994-6701, Fax - 406-994-3943, e-mail - vets@montana.edu or byork@montana.edu.

Community Involvement

The MSU Office for Community Involvement (OCI) connects campus resources to meet pressing community needs. Thousands of MSU students volunteer with area non-profit and tax-exempt organizations annually to provide valuable human and community services in the Bozeman area and throughout the western United States. In addition to hosting the annual "Into the Streets Community Involvement Fair," the office coordinates immersion service opportunities over spring break and manages the MSU America Reads*America Counts program which works with and supports area children to achieve and succeed academically. The OCI provides over 300 AmeriCorps Service Scholarships each year to students serving in community settings as part of their academic requirements or as extra-curricular activities. These scholarship funds available to MSU students total nearly $500,000 per year!

A simple way to get involved is by attending the "Into the Streets" event held at the beginning of fall semester, when an array of community service organizations visit campus with opportunities for all interested students. From building houses or assisting in grade schools, to teaching swimming or building local trails, you have a full menu of options. There are part-day and full-day projects so you can savor this opportunity and still have time for school work and other extracurricular activities. These opportunities also include ongoing work-study positions with area non-profit groups and internship opportunities where your service is both rewarding and meeting academic requirements! Check the campus paper and listen for announcements in your residence hall about "Into the Streets."

If you are looking for an enjoyable way to meet other students and to become better acquainted with Montana's communities, involvement in off-campus community service activities is for you! It can also help you explore a career or major option, make off-campus contacts, and apply your classroom knowledge to the "real world." You can combine a commitment to service with an AmeriCorps Service Scholarship and also earn funds to help pay for future higher education expenses!

If you would like more information, you may contact the MSU Office for Community Involvement at 406-994-6902, or via email to community@montana.edu or visit the office in room 330 Culbertson Hall.

Office of Student Success

The Office of Student Success believes in students and their potential . Students who visit our office learn to take an active role in owning and directing their education and future. The Office of Student Success offers several programs and services aimed at helping students achieve success at MSU. These programs and services include:

First Year Initiative (FYI). Through the FYI program, the Office of Student Success strives to make contact with all first year students through orientation information sessions, one-on-one advising meetings with our Student Success Advisors, workshops, our free tutoring program (SmartyCats Tutoring), and several grand scale campus events such as Legend of the Bobcat and the ChampChange Auctions.

Beginning College Survey of Student Engagement (BCSSE). Every entering freshman is required to take this survey, administered by the Office of Student Success, at their orientation session. We strongly suggest that students set up an appointment with a Student Success Advisor to interpret the results of this survey in order to learn how they can maximize their academic performance. Our Student Success Advisors will help students learn what it takes to be a successful MSU student.

Second Year Initiative (2YI). For some students, there may have been a few bumps on the road to success during their first year at MSU. 2YI is here to help second year students navigate through any rough spots they may have experienced in their freshman year, and get them “dialed-in” to the numerous campus resources available to support their academic careers.

Student Success Advisors. Our Student Success Advisors are expert learning strategists who meet one-on-one with students to teach them the tools they can use to improve their academic performance. Topics covered in meetings include:

•  guidance on how to get organized

•  time management

•  how to improve grades

•  how to prioritize and meet deadlines

•  and many other areas that help keep students on the path to graduation

Students who meet with our Student Success Advisors are more self-aware of how they learn and how they can better themselves to ensure a successful academic career. Our Student Success Advisors are committed to assisting students and helping them get connected to the campus resources they need to utilize to be successful MSU students.

Student Early Alert System. Students are referred to our office a number of different ways, but the most often used mechanism is the Early Alert System. When faculty members are concerned about individual student's classroom performance, attendance, or course progress, they can submit student names to our office through the Early Alert System. The Office of Student Success personally connects each referred student with their Student Success Advisor who will provide each student with tools to improve their performance and help them formulate a success plan for the remainder of the semester. Advisors can also answer questions about how academic performance may affect financial aid, living arrangements, and academic standing and get students pointed towards the right resources to address those concerns and achieve greater success at MSU.

Workshops. The Office of Student Success provides students with free workshops that will help them get organized, learn the ins and outs of MSU, and connect them to other students. These workshops include:

•  Getting the Most Out of Lecture

•  Writing at the University Level

•  The Five Keys of Learning in College

•  Reading College Text

•  Managing Your Time and Study Environment

•  Conventions of U.S. Academic Writing

•  Listening, Note-taking, and Using Visual Organizers

•  Successful Communication Strategies with Your Faculty

•  Test Anxiety

•  And many more!

ChampChange. ChampChange is a program that rewards first time freshman and sophomore students for engaging in events and programs at MSU and the Bozeman community. Students can earn points by attending lectures, going to the Math or Writing Center, working out at the Fitness Center, attending a Residence Hall program, meeting with a Career Coach or Student Success Advisor, attending an MSU sporting event, voting in ASMSU elections, volunteering for service projects sponsored by the Office of Community Involvement, playing intramural sports, and meeting with a SmartyCats tutor. For a full list of ways to earn ChampChange, please visit www.ChampChange.com. At the end of each semester, freshman and sophomore students can participate in the ChampChange Auction for great prizes such as $1000 tuition scholarship, TVs, mattresses, coffee makers, laptops, printers, cameras, game consoles, MSU apparel, and much more.

SmartyCats Tutoring. The Office of Student Success offers FREE one-on-one and small-group tutoring to MSU students through the SmartyCats Tutoring Program for numerous courses including challenging courses such as Calculus, Statistics, and Anatomy & Physiology. Our SmartyCats Tutors offer an invaluable resource for students who need extra help in passing courses required for their programs and career goals. SmartyCats Tutors help students clarify points from lectures, labs, discussions, and assigned readings. Drop-in tutoring sessions are also available at convenient campus locations in key courses throughout the semester and prior to finals. To learn about our free tutoring program, please visit www.msusmartycats.com.

Classes. The Office of Student Success works closely with University Studies to offer two unique courses for students looking for in-depth analysis on knowledge, the value of education, and the world of work. Student enrolled in these courses will take a personal journey in exploring how their interests fit into their education and future career goals.

Learning Strategies (US 191). This one credit course is taught by experienced Office of Student Success staff members who specialize in learning strategies. These learning strategies are designed to provide students with the tools, tips and resources they need to be successful college students. Students who take this course will not only know what to learn, but how to learn. Topics include: psychology of learning, test taking strategies, learning styles, campus resources, library resources, principles of time management, writing at the college level, and other beneficial topics.

Education, the World of Work and You (US 210). This three credit course is a great resource for sophomore students who have not yet narrowed down their major or career plans. The class explores the value of education and how it shapes individuals and societies. Students enrolled in this course are provided with personalized academic advising, career coaching and professional development training including admission to the Etiquette Dinner during Career Week. Students will write several papers, develop a resume, and make a class presentation – all of which will better prepare students for the world of work. The course is sponsored by the Provost's Office, University Studies, and Career, Internship & Student Employment Services.

Return to Learn. Return to Learn is a program designed for students seeking re-admission to MSU after taking a leave of absence. Our Student Success Advisors will help these students navigate arranging financial aid, meeting with an academic advisor, re-registering for classes, finding tutoring, and much more. Student Success Advisors are assigned to each Return to Learn student and will periodically check in with them throughout the process, developing a relationship to ensure that their return to MSU is simple and seamless.

Events. The Office of Student Success hosts numerous events throughout the year that support the mission of the office and both the FYI and 2YI programs. These events include:

Legend of the Bobcat. This freshman only event is held every year at the beginning of the fall semester and is designed to welcome first year students and get them excited about their new community and home. The event begins with an exciting performance followed by a Montana Country Fair that is filled with fun games and activities where students can win prizes and mingle with their fellow MSU community members. Freshmen will not want to miss this event.

ChampChange Auction. First-time freshman and sophomore students can earn ChampChange points throughout each semester that they are eligible, and then can “spend” those points at the ChampChange Auction for prizes such as TVs, laptops, bikes, coffee makers, gaming consoles, cameras, and many other great items. The event is divided into two parts; the first is a silent auction followed by an exciting and fast paced live auction culminating with the grand prize of a $1,000 scholarship tuition gifted by the Office of Financial Aid.

MSU 101. For students who know they can and want to do better, MSU 101 offers valuable insights on how to “turn lemons into lemonade.” This workshop is offered several times each semester with the purpose of providing students with the tools they need to succeed at MSU. Faculty and staff members share their tips on how to reach goals – both inside and outside the classroom. Students will learn the necessary steps of getting back on track and are encouraged to take an active role in achieving their goals. We believe strongly in the usefulness of the MSU 101 experience, so much so that we will pay students to attend and participate in the event. To find out more, visit www.montana.edu/msu101.

We encourage students to stop by our office to learn more about all of the ways we can help them make the most of their time here at MSU. The Office of Student Success is located at 177 Strand Union Building. We can also be reached by calling 406.994.ROAR (7627), or by emailing us at success@montana.edu. We are a dedicated and knowledgeable resource ready and willing to support students at all points in their academic careers.

Women's Center

The Women's Center is open to women and men students, faculty and staff, and community members who are considering returning to school, to assist in meeting academic and personal needs. Located in Strand Union Building, Room 372, the Center is open 9 a.m. to 4 p.m. Monday through Friday, when school is in session. Services and resources include: weekly Sack Lunch Seminars; assistance to re-entry women; a library with books, periodicals, tapes, and other resources addressing women's concerns; career and scholarship information; programs and events celebrating National Women's History month in March; the annual Shannon Weatherly Lecture; a bi-monthly newsletter; and a variety of other services and programs.

Testing Service

The Testing Service coordinates the scheduling and administration of national testing programs such as the College-Level Examination Program (CLEP), the ACT, Proficiency Examination Program (PEP), the General Educational Development Program (GED), Graduate Record Examination (GRE), Law School Admission Test (LSAT), Medical College Admission Test (MCAT), and the Graduate Management Admission Test (GMAT). The Testing Service proctors correspondence course exams, and exams for professors and resource students with disabilities who qualify for special test considerations.

Strand Union

The Strand Union Building (SUB) is the center of campus activity at MSU. The SUB provides daily services, amenities, and out-of-classroom opportunities for informal interaction among members of the college community. Through student government, organizations, and employment, the SUB provides a cultural, social, and recreational environment to complement classroom and study experiences.

Strand Union Administration, 280 SUB, includes the offices of Director, Building Supervisor, Cashier, and Marketing Manager. Visit www.montana.edu/sub or call 406-994-3082 for more information.

Focused on serving the needs of students, staff, faculty, and University guests, the Strand Union has four student-managed, student-staffed service centers. The "ASK US" Information Center/Ticket Office provides campus information, handles lost and found, stamps, student paycheck distribution, and ticket sales. Visit www.montana.edu/askus for MSU Events and Schedules, MSU Info and Directories, Community Info, and other helpful sites. Cards 'N' Copies provides a convenient copy service, color copies and output, postal and binding services, class notes, and greeting cards. Strand Union Graphics offers poster, identity and web design services, and scanning and color output. The Recreation Center provides a social gathering place and stress relief with bowling, billiards, foosball, videos, snacks, tournaments, and classes.

The Strand Union offers meeting rooms (seating from 10 to 1700), the MSU Bookstore, full-service banking, student lounges, and ATMs. There are also USPS, Federal Express, and United Parcel Service drop boxes. Strand Union food services include Avogadro's Number, Bobcat Food Court, Catering, S.R.O. Espresso, Sweet Shop, Freshens, and the Union Market.

The SUB is home to the Associated Students of Montana State University (Campus Entertainment, Exit Gallery, Exponent newspaper, Legal Services, KGLT radio), the Mainstage Theatre, Theatre Arts Box Office, Shakespeare in the Parks, and the MSU Cat Card Office. These Student Affairs Division are also in the SUB: Vice President for Student Affairs, Office of Student Success, Career, Internship & Student Employment Services, Conference Services, Dean of Students' Office, Disability, Re-entry and Veteran Services, Financial Aid Services, and the Office of Student Activities.

Student Health Service

The Swingle Student Health Center is located at the east end of the Strand Union Building. The Student Health Service provides a wide range of out-patient medical care and health promotion services for MSU students and spouses. In addition to routine health care, the Student Health Service has a clinical laboratory, x-ray, pharmacy, and nutrition services. The Student Health Service is accredited by the Accreditation Association for Ambulatory Health Care and is a member of the American College Health Association. All MSU students who carry four or more credits are charged the health fee each semester and are eligible for care at the Student Health Service. Students carrying less than four credits and non-student spouses may also receive care at the Student Health Service if they pay the health fee. For more information call 406-994-2311.

Immunizations

All MSU students are required to show proof of current immunizations against the following vaccine-preventable diseases: measles, mumps, rubella (two doses of each unless born before 1/1/57). New students must also complete the Student Health Service's tuberculosis screening form. Students identified by the screening process as high risks for tuberculosis must be tested. Students will not be permitted to register for classes until the Student Health Services receives verification of immunizations, screening, and (if required) testing.

Medical Insurance Plan

Montana State University students who carry four or more credits are required to carry medical/surgical insurance. Medical insurance is available for all MSU students through a health insurance program coordinated by the Student Health Advisory Committee. Students who already have adequate insurance may request a waiver of the insurance fee upon providing proof of other health insurance coverage.

Health Promotion

The student Health Promotion program is a comprehensive set of evidence-based programs, activities and campaigns designed to enhance the academic, social and personal health of MSU students. Health Promotion utilizes a public health approach and works to create a safe, healthy and learning-conducive environment via policy, research, education, marketing and programming that focuses on known health risks among college students. Objectives involve the reduction of harm associated with heavy alcohol, tobacco and drug use, violence, unsafe sexual practices and unhealthy eating. Efforts also involve promoting mental health, protective behaviors and healthy norms within the student population. Health Promotion involves students as paid interns and volunteers, and works collaboratively with other campus and community entities. For more information call 406-994-7337.

The VOICE Center

This program is part of MSU Health Promotion with the goal of providing free confidential support, advocacy, and referral services to survivors of rape, sexual assault, relationship violence, and stalking. Trained student advocates and professional staff work with faculty, other campus professionals, and the Bozeman community to provide campus-wide advocacy and education. Services include walk-in hours as well as a 24-hour crisis line. Students of any age or gender are invited to stop in or call for information: 406-994-7069.

Dental Clinic

The Dental Clinic is located at the south end of the Swingle Student Health Center. The Dental Clinic is a preventive and urgent care facility. Services include: check-ups, cleaning, emergency treatment, consultations, and referrals. Some limited routine services can be provided as time permits. Treatment is by appointment only, except for emergencies which can be seen on a walk-in basis. Students who have paid the Health Service fee are eligible to utilize the clinic. Part-time students taking less than seven credits may pay this fee optionally. For appointments or more information, phone 406-994-2314.

Graphic and Media Services

Several agencies on the University campus provide photography, design, printing, and copying services.

Graphic Services

Complete professional graphic design, typesetting, print production, photography, and darkroom services are available from University Graphic Arts, 321 Culbertson Hall, a branch of the Office of Communications Services. Graphic and web design, scanning, and color output services are also available from Strand Union Graphics.

Copying Service

The Renne Library has a copy service in the basement and coin-operated copiers in lobby areas. Cards 'N' Copy and University Printing Services (see below) also offer complete copy services.

Computer Services

For student use, the Information Technology Center operates microcomputer facilities in Reid, Roberts, and Cheever Halls. A wide variety of software packages are available, including word processing, spreadsheets, database managers, and drawing and design packages.

University Printing Services

Located in the basement of Culbertson Hall, University Printing Services provides copying and a large variety of specialized printing services for all university departments, faculty, staff, students, and university organizations. University Printing Services strives to provide the highest quality printing and copying in a timely fashion at a price below on- or off-campus services.

Audiotape Duplication

The Multimedia Language Center in the Department of Modern Languages and Literatures can duplicate audiotape cassettes, provided the requestor has copyright permission to do so and supplies the proper cassette materials. Generally, there is one-day copy service.

Audio Video Listening and Viewing

The Renne Library has facilities for listening to audio cassettes, phonograph records, and compact discs, as well as viewing video cassettes and slides.

Campus Post Office

A full-service post office is located at Culbertson Hall on Harrison Street. All services are available Monday through Friday from 8:30 a.m. to 4:00 p.m. Stamp sales and a letter drop are available at ASK-US in the Strand Union; weekday pickup is at 8:45 a.m. and 2:00 p.m. A USPS mailbox with 3:00 p.m. Monday - Saturday pickup is located outside the Strand Union south entrance. Priority Mail, stamp sales, and a letter drop are available at Cards 'N' Copies, which has a 2:00 p.m. weekday pickup.


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