Under normal conditions, your CatCard should last a very long time. Please refer to the following list of suggestions to ensure the durability of your card:

  • Store your CatCard in a protective cover in your wallet. There are protective sleeves, soft cases to attach to cell phones and lanyards with card grippers available at the CatCard Service Window.
  • Keep your CatCard away from all magnets and magnetic fields, such as computers, speakers, or disk drives, as this may de-magnetize your card and cause it not to work.
  • Do not punch holes in your CatCard - this will shorten the life of your card and may damage the inner workings of the card. If you would like to attached your CatCard to a lanyard, or other device, please visit the CatCard Service Window to obtain a card grip or other card case options.
  • Do not attach your CatCard to a key ring with keys. Keys will scratch your card and can cause it not to work.
  • Do not wash your CatCard in a washing machine.
  • Do not use your CatCard as an ice scraper.
  • Do not bend, scratch or chew on your CatCard.

If your CatCard becomes de-magnetized but the card and mag-stripe are still in good condition, please bring it to the CatCard office and we will re-magnetize it for you at no charge. If your CatCard should need to be replaced, the replacement fee is $20.00.