How To Make an Appointment
- Go to http://web-appointments.com/popup.php?kn=15162 or select the link on the lower right-hand side of the COB homepage: “Making an appointment with the Bracken Business Communications Clinic.”
- Click on Select This Service, located below “BBCC Appointment.”
- Select the desired date of the appointment on the calendar on the left-hand side of the browser window.
- Select the desired time of the appointment.
- Fill out the required information fields. If you are a first-time user, complete all of the information requested on the right side. Otherwise, simply log in.
- Click on Submit Your Request.
- Prior to selecting your appointment date, you can schedule an appointment with a specific coach by selecting the coach's name in the drop-down menu next to "Show availabilities for."
- After you make an appointment, you will receive an email confirmation. Within this email is a link which allows you to "review and/or modify" your appointment. Save this email confirmation in case you need to cancel or reschedule your appointment.
How To Schedule a Remote Coaching Appointment
- Go to http://web-appointments.com/popup.php?kn=15162 or select the link on the lower right-hand side of the COB homepage: “Making an appointment with the Bracken Business Communications Clinic.”
- Click on Select This Service, located below “BBCC Remote Coaching Appointment.”
- Select the desired date of the appointment on the calendar on the left-hand side of the browser window.
- Select the desired time of the appointment.
- Fill out the required information fields. If you are a first-time user, complete all of the information requested on the right side. Otherwise, simply log in.
- Click on Submit Your Request.
- After you make an appointment, you will receive an email confirmation. Within this email is a link which allows you to "review and/or modify" your appointment. Save this email confirmation in case you need to cancel or reschedule your appointment.
How To Cancel or Reschedule an Appointment
- Within your email confirmation is a link which allows you to "review and/or modify" your appointment. Click on this link.
- In the upper right hand corner of the "Details of the Appointment" page, click to either reschedule or cancel your appointment.
- Click "Confirm Rescheduling." You will receive an electronic confirmation that your appointment has been canceled and then rescheduled.
- If you "click to cancel" an appointment, the system will prompt you with another "cancel this appointment" box. You will receive an electronic confirmation that your appointment has been canceled.
What to Expect From Your BBCC Appointment
Appointment Length and Frequency
Each appointment is one 1/2 hour in length. One 1/2 hour appointment can usually address issues found in a two- to three-page paper. The maximum time that can be reserved, on any given day, is one hour. To schedule two consecutive appointments for longer papers, please select the same coach for the second appointment using the drop-down menu next to "Show availabilities for."
What to Bring to an Appointment
Please bring a finished draft and a copy of your assignment to the appointment. (If you have scheduled an appointment for brainstorming, you only need to bring a copy of the assignment.) You may also want to bring a zip drive if you wish to edit your assignment electronically.
Missed Appointment Policy
- Missed appointments reflect a lack of consideration for your fellow students. The on-line scheduling system allows you to cancel or reschedule an appointment remotely. The process required to cancel or reschedule an appointment is described in detail above.
- If you neglect to cancel or reschedule an appointment, your appointment will be recorded as a “no show.”
- If you receive more than three “no shows” within one semester, you will no longer be allowed to use the services provided through the BBCC for the remainder of that semester.
- As a courtesy, you will be notified by phone and/or email after you receive two “no shows”. Please feel free to contact someone from the BBCC to discuss ways to successfully manage your appointment times. Call 994-1874 or email lisa.daniels1@montana.edu for further assistance.
Tips to Improve Your Business Writing
The following handouts are available as PDF's to help you improve your business writing. Another useful resource is The Gregg Reference Manual for answers to questions regarding style, grammar, usage and formatting.
Three Writing Basics: Sentence, Paragraph, Title
Ten Most Common Writing Errors
How to Answer Tricky Interview Questions
Creating Professional Email Messages
Effective Use of Bullet Points in Business Writing

