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Can business be ethical? MSU and Wonderlust students find out
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Joe McCarty, former FedEx executive, teaches ethics at the College of Business
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With the less-than-model behavior of Enron, WorldCom and Arthur
Andersen making news in recent years, business ethics has been a
hot topic. Joe McCarty, an attorney and former FedEx executive,
teaches ethics to seniors in the College of Business at Montana
State University and to adult learners through Extended
University s Wonderlust.
Business ethics is not a black or white situation, McCarty told a
recent Wonderlust gathering. Ethics depends on whose shoes you re
standing in.
McCarty s take-home message for both college-aged students and
adult learners is to consider all of a business s stakeholders be
they customers, creditors, distributors or regulatory agencies
before passing judgment on the company s actions. What might seem
ethical to one group might be taboo to another, and stakeholders
often have interests that conflict with one another. For example,
McCarty said, consider a business that lays off workers because
there s not enough work to do. To the employees, that s
unethical. Shareholders may view the move as good strategy. A
community member might think simply that it s wrong to throw
people out on the street.
You can t judge or be willing to judge until you see all sides,
said McCarty. He likened the challenge of managing all
stakeholder interests to Whack-a-Mole, the classic amusement park
game in which the player whomps a mole across the head, only to
be confronted with two more popping up across the board.
And though the media may make unethical businesses seem common,
McCarty said it s actually quite rare, and that the vast majority
of businesses are trying their best to act responsibly.
McCarty said the evils of business are a common theme in
contemporary entertainment. For at least 20 years now, business
has been portrayed in popular culture --movies, TV and novels--as
big, bad and predatory. We see the evils of business all around
us, and we re quick to judge business as being unethical. That s
just not the truth.
So why are unethical businesses so common in the news? Because
more information is available today, and because citizens are
interested, said McCarty.
When I came out of law school, people weren t interested in
talking about business ethics, he said, adding that there were,
of course, indiscretions in business, particularly in the area of
sexual harassment. In previous times, the laws were different,
and the reporting was more liberal, said McCarty.
Since 2002, businesses have been operating under the
Sarbanes-Oxley Act, a national law that calls for more
transparency in accounting and reporting practices, McCarty said.
All publicly traded companies have a chief ethics officer or a
chief compliance officer, and corporate executives have more
legal and personal responsibility for the accuracy of a company s
financial reports.
Now, ethics are more culturally top-of-mind, said McCarty, adding
that many consumers--and stockholders--want to be engaged with
companies that practice social responsibility. That s tough,
however, he said, when socially responsible business practices,
such as paying a living wage or tackling environmental issues,
can eat into profits. And while many individual investors are
willing to trade a small share of profit for responsible
corporate behavior, that s difficult when the majority of today s
stocks are owned by institutional investors, not individuals.
McCarty said the Wonderlust learners, many of whom are retired
after decades in the corporate world, and the MSU students have
similar views of what s ethical, so there s no generation gap--
though they d like to think there is, he joked.
At the end of each class, whether it s a full semester or two
hours, McCarty says he feels successful if students are pausing
before making assumptions about a business s behavior.
There is no one right answer, he said. There are always two sides
to look at.
McCarty s class is part of the College of Business mission of
supporting critical thinking. The Wonderlust program is part of
MSU s Extended University outreach program to promote the
development and delivery of exciting learning opportunities for
people who want to study with others in the Gallatin Valley. For
a list of upcoming classes, visit:
http://.eu.montana.edu/wonderlust
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