Care for Chronic Conditions in Medical Assistance Facilities Pilot Project

Care for Chronic Conditions in Medical Assistance Facilities

Jean Shreffler-Grant, PhD, RN
Principal Investigator

Montana State University
College of Nursing

Overview:

Purpose: The purpose of this study was to extend the work begun in a prior study on development of a method for assessing quality of health care provided by Medical Assistance Facilities. The Medical Assistance Facility (MAF) is a limited service hospital in Montana that provides low-intensity acute care services with provisions for flexibility in staffing and other licensure requirements. The MAF program was the prototype for the 1997 federal legislation creating a permanent MAF-like Critical Access Hospital that is currently being implemented in rural areas nationwide. Despite the growth of the MAF model, very little is known empirically about the quality of care provided.

Aims: Specific aims were to: (a) develop selected clinical performance indicators that focus on care for patients with acute exacerbations of chronic health problems, (b) conduct an initial evaluation of the clinical performance indicators that focus on care for patients with acute exacerbations of chronic health problems, and (c) conduct an initial exploration of the patterns of use of MAF emergency rooms by rural residents with chronic health problems.

Methods: Using a national clinical guideline database and published literature, performance indicators were developed to assess quality of emergency of emergency room care for patients with acute exacerbations of selected chronic health problems and piloted at four MAFs. Data were obtained from chart audits and patient interviews for ER encounters. Field notes documented adequacy, feasibility, and ease of use of the indicators.

Development of a method to assess quality of care in low-acuity low volume facilities such as MAFs is essential for a better understanding of quality care in rural areas. The ultimate goal is an improved understanding of quality care in small rural health care facilities that may contribute to development of interventions for maintaining and improving the quality of their services.

Dissemination:

Publications

Shreffler-Grant, J. (2003). Quality of care assessment in rural hospitals: Realities and challenges. Communicating Nursing Research, 36, 72.

Presentations

Shreffler-Grant, J. (2003, May). Quality of care assessment in rural hospitals: Realities and challenges [symposium]. Montana State University College of Nursing Research Day, Bozeman, MT.

Shreffler-Grant, J. (2003, April). Quality of care assessment in rural hospitals: Realities and challenges [symposium]. 36th Annual Communicating Nursing Research Conference, Western Institute of Nursing, Scottsdale, AZ.