Frequently Asked Questions
Questions
SUB Space Reservations
Conference Registrations
Payments
How do I get a refund?
Summer Housing Reservations
When is on campus summer housing available?
How do I get housing for the night before and the night after my orientation session?
Can my spouse/friend stay with me during my stay?
Can I check in later than 1:00PM?
Will you be assigning me a roommate?
Is there transportation available from the airport to MSU?
Where do I go when I arrive?
Who is eligible for on campus summer housing at MSU?
Are the Residence Halls air conditioned?
Where will I be staying for Orientation?
What restaurants are close to campus?
How do I register for summer on campus housing?
What do I do if I am unable to access the registration link for my conference?
What is the mailing address for conference guests?
Answers
How do I get a refund?
At the time of check-out your charges will be updated to reflect the number of nights you actually stayed. You will then need to fill out a refund request form for approval and processing. Due to the business procedures at the university, we are unable to perform refunds at the residence hall front desk. You will be notified of any additional steps required to complete the refund process. Please be aware that there is a refund processing fee that will be applied to all refunds.
When is on campus summer housing available?
On campus housing is available from the second Saturday in May to the second Saturday in August.
How do I get housing for the night before and the night after my orientation session?
You will need to register for the night before your orientation begins. Then in the "Notes" area, indicate the dates that you will need housing after your orientation session ends. You will need to pay for your stay before Orientation at the time of registration. Your registration will be updated for your second stay after Orientation, and you will need to pay for this stay at the time of check-in.
Can my spouse/friend stay with me during my stay?
You are welcome to have a spouse/friend stay with you during your stay at MSU. You and your guest will need to make arrangements through the residence hall front desk because your guest will need to register to stay in the residence halls. At this time your reservation will be adjusted to a Double room while your guest is visiting.
Can I check in later than 1:00PM?
You are welcome to check in any time after 1:00PM on your arrival date. The residence hall front desk is open 24 hours a day for assistance.
Will you be assigning me a roommate?
MSU Conference Services does not automatically assign roommates. If you have a preferred roommate, both guests will need to indicate one another's names to ensure proper placement together. If no roommate is specified, then you will be automatically assigned to a Single room.
Is there transportation available from the airport to MSU?
Transportation from the airport to the MSU campus is available by Taxi or rental car.
Where do I go when I arrive?
Please refer to your reservation confirmation to indicate the Residence Hall where you will be staying. This will be the place you will need to check-in. If you are unable to locate this information, you can go to North Hedges Residence Hall for assistance.
Who is eligible for on campus summer housing at MSU?
On campus housing is available for anyone attending a conference that is held at MSU or anyone who is visiting for University business.
Are the Residence Halls air conditioned?
The buildings are not air conditioned. Each room has a window for ventilation and fans are available for no charge at the hall's front desk on a first come first serve basis.
Where will I be staying for Orientation?
All students participating in an Orientation Session will be staying in South Hedges Residence Hall for the Monday and Tuesday nights. If you have arranged for housing before or after your Orientation Session, you will be staying in North Hedges Residence Hall. All parents attending Orientation will be housed in North Hedges Residence Hall.
What restaurants are close to campus?
There are many resturants and coffee shops within walking distance to campus. Downtown Bozeman is also only about 12 blocks from the university. Please visit our Restaurant Guide for listings near by.
How do I register for on campus housing?
There are a couple different ways to register for on campus housing:
Housing Registration - If you are already registered to attend a conference, and you need to register for housing only, please select the Accommodations link and then selecting the conference in which you are attending.
Conference Registration - If you need to register for BOTH a conference and housing, please select the Conference Registration link and then selecting the conference in which you are attending.
What do I do if I am unable to access the registration link for my conference?
The conference or housing registration may have been closed due to the close proximity to the start of your conference. If this is not the case, you will need to contact the conference organizer for your conference.
What is the mailing address for conference guests?
Conferee/Camper Name
Attn: Front Desk
Conference/Camp Name
Date of Conference
**100 or 200 Hall Name
Bozeman, MT 59717
|
Example:
Jane Smith
Attn: Front Desk
Basketball Camp
June 5-10, 2007
200 North Hedges Hall
Bozeman, MT 59717
|
**100 applies to the Hannon, Hapner Halls
**200 applies to the North Hedges, South Hedges, North Hedges Suites
|