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Student Health Service > Quality of Care
Student Health Service
Our staff is committed to meeting today's highest health care standards. All services are provided by experienced physicians, physicians assistants, nurse practitioners, nurses and other health care professionals.
Our commitment to excellence is shown by our active participation in the American College Health Association, our accreditation through the Accreditation Association for Ambulatory Health Care, and our ongoing quality assurance program.
Confidentiality of Your Medical Records
A medical record is kept on all students using the Student Health Service. Your medical records are confidential. Information is released to a third party only if you give written consent. Faculty, University administration, potential employers, and parents do not have access to student medical records.
The Student Health Service saves your records for 7 years after the date of your last visit.
Patient Privacy Policy
Your Rights and Responsibilities
As a patient at the Swingle Student Health Service, your rights include:
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humane care and treatment
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accurate information, to the extent known, concerning diagnosis, treatment and prognosis
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a second opinion, if you wish
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participation in decisions regarding your health care and treatment
Your responsibilities include:
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providing honest and direct information relating to your symptoms and health needs
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following the treatment plan established with you
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asking questions if you're not sure you understand what we mean
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showing courtesy and respect to health personnel and other patients
How Are We Doing?
We encourage your comments regarding the medical care you receive. A "How Are We Doing?" box for suggestions, compliments, and complaints is located in our main lobby.
All comments are reviewed by our Quality Assurance committee.
Student Input
The Student Health Advisory Committee (SHAC) is composed of students and faculty working in cooperation with the Student Health Service staff to improve MSU students' health needs.
To inquire about SHAC activities or membership, call 994-5901.
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