Desktop Support Services
The resources provided below are to help you to keep your computer running safely and efficiently. For additional technical support please contact the UIT Service Desk.
Virtual Private Network [VPN]
A Virtual Private Network [VPN] establishes a secure connection between a remote location on a public network (e.g. your home computer) and a private network (e.g. MSU network) by encrypting the traffic between locations. For instructions on installing and using a VPN client and connection please see instructions below for your OS.
- Windows VPN: Instructions for installing a VPN client on a Windows (Vista or Windows 7) computer.
- Mac VPN: Instructions for installing a VPN client on a Mac.
- Banner InfVPN: Instructions for installing a Banner INF VPN client on a Windows computer.
Instructions for using Windows Remote Desktop to connect to a desktop computer or server from a remote location.
Information about LANDesk (version 9.0), the campus patch management software, that includes instructions for agent installation and agent-less inventory and vulnerability scanning.
Information about preparing your IT equipment for disposal that includes free utilities available for wiping hard drives.
Frequently asked questions about good password practices.