Montana State University

MSU IT Center

Renne Library Commons
P.O. Box 173240
Bozeman, MT 59717-3240
406-994-1777 | helpdesk@montana.edu

Chief Information Officer

Jerry Sheehan
jsheehan@montana.edu

| 994-1777 | M - F 8a - 5p|IT Services @ Renne LibraryHardware Repair Services

Hardware Repair Services supports university departments and campus users. Students, faculty, and staff can receive support by contacting the IT Service Desk at 994-1777 or helpdesk@montana.edu.

Drop-off/ Pick-up: Please go to the IT Services Desk on the first floor Renne Library Commons to drop-off and pick up repairs.
REQUIRED: Hardware must be accompanied by its power cord. It will not be accepted without it!

Payment

Payments can only be made with a valid CatCard or a departmental index number. We cannot accept cash, credit cards or checks. Add money to your CatCard online or by visiting theater office located in SUB 134 next to the MSU Bookstore.

ResNet

ResNet is MSU's subscription based network for campus residents and provides the following services to its subscribers:

  • Virus, spyware, and adware scans
  • Operating system installs/reloads with backups
  • Hardware support/installs
  • Network diagnostics
  • Computer troubleshooting

ResNet Troubleshooting Guide

ResNet is located in room 1 of North Hedges Hall. Contact them at 994-1929 or resnet@montana.edu .