Montana State University
IT Center Home > Knox FAQ > Knox Tips & Tricks

MSU IT Center

Renne Library Commons
P.O. Box 173240
Bozeman, MT 59717-3240
406-994-1777 | helpdesk@montana.edu

Chief Information Officer

Jerry Sheehan
jsheehan@montana.edu

Knox Tips & Tricks

  • Usernames must include the domain name and backslash.
    • MOST are in the MSU domain - example:MSU\ john.doe
    • SOME are in different domains - example:COE\ john.doe
  • There are 2 ways to connect to knox.
    1. READ-ONLY with a Web Browser
      • If you click on a link to a knox folder, access is READ-ONLY.
      • You cannot create, edit, or delete files.
      • If you need to share a sensitive file, just email a link instead of attaching the file.

    2. READ/WRITE with a Network Connection
      • Access is READ/WRITE, you can create, edit, and delete files.
      • The phrase 'Network Connection' is generic and is used here to refer to the place on your computer where you set up a connection to a network (see examples below).
      • Use the instructions for your type of computer to create the connection.
        • Network Location (Windows 7 or Vista)
        • Network Places (Windows XP)
        • Finder (Mac)
        • Webdrive - Windows XP, 7, or Vista
  • Knox folders are often expressed as a URL. example:  https://knox.montana.edu/test
    • In the example above, the folder name is "test".
    • Folder names are case-insensitive, "TEST" is the same as "test".
    • Use the URL when setting up a Network Connection.
  • Avoid using spaces and special characters in file and folder names.
    • Bad Folder Name: "My Sensitive Documents"
    • Better Folder Name: "KnoxDocs"
    • Bad File Name: "History 101 Grades & Scores.xls"
    • Better File Name: "Hist101GradesScores.xls"