Montana State University
MSU IT Center
Renne Library Basement
P.O. Box 173240
Bozeman, MT 59717-3240
1-406-994-1777 | helpdesk@montana.edu

telephone@montana.edu | 406-994-1010 | M - Th · 8- 5p | Renne 51 Phones & Phone Upgrades

Please use the Telephone & Network Service Request  [TNSR] form to request any of the following services:

  • New phone service
  • Ordet a new phone model
  • Move a phone number
  • Activate a jack
  • Upgrade existing service
  • Request voicemail
  • Order headsets and cords
  • Disconnect service

Phone selectionsView available desktop phone models

Features and instructionsView phone user guides

Directory requests Submit changes and additions to directory listings (online and printed)

Solve phone problems

Troubleshoot your phone by first referring to the Troubleshooting Guide

If the problem persists call Phone Repair at ext 1010 and provide the following information:

  1. Number of extension with trouble
  2. Contact name and extension
  3. Department, building, room number
  4. Description of the problem

A technician will be dispatched within four hours.

Costs and charges View fee schedule