Jolene Cram

Contact Information

TechHelp Idaho
1910 University Drive
Boise, ID 83725-1656

Phone: (208) 850-7296
Email: Jolene Cram


Jolene Cram is the Food Safety Project Manager for a multi-state initiative of the MEP National Network, of which MMEC is a part.  Jolene is a second generation Idaho native with over 20 years of experience in the food industry working with companies such as J.R. Simplot Company, HB Specialty Foods, and Kraft Heinz Company. Positions included Senior Food Scientist, Director of Development and Process and Portfolio Manager in technical departments such as Research & Development (R&D) and Innovation. Jolene was most recently the pilot plant manager for the University of Idaho Food Technology Center in Caldwell, ID. Jolene is also the owner of Pharaoh Innovation, LLC, a food consulting company.

 Jolene assists in connecting food manufacturers and growers in Montana, Idaho, and Washington with Food Safety Specialists. As part of the MEP National Network, MMEC serves as a trusted advisor to help manufacturers comply with regulations and deadlines of the Food Safety Modernization Act (FSMA). By working with other states, we are able to conduct more outreach in a shorter amount of time, resulting in a safer food supply. Jolene works from an office at TechHelp's Headquarters (Idaho’s equivalent to MMEC) in the College of Business and Economics at Boise State University near her Caldwell, Idaho home.

See our Food Safety and Manufacturing page for more information.


  • Food Safety & Quality
  • New Product Introduction
  • Research and Development

  • New Product Processes

  • Project Management

  • Ideation

  • Good Laboratory Practices (GLP)

Education & Professional Background

  • B.S. Biology, Boise State University

Professional Credentials

  • Certified Food Scientist (CFS), Institute of Food Technologists (IFT)

  • Certified Preventive Controls Qualified Individual (PCQI) for Human Food, Food Safety Preventive Controls Alliance (FSPCA)