• Service Customer Survey Report Overview pdf

    A survey was administered to a sample of MSU employees to measure service quality, job satisfaction and to identify general areas of opportunity for improvement in the mission support functions. This document provides an overview of the results provided in the full survey report.

  • Service Provider Survey Report Overview pdf

    A survey was administered to mission support service providers to measure job satisfaction and to identify general areas of opportunity for improvement in the mission support functions. This document provides an overview of the results provided in the full survey report.