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> Teaching & Learning Resources > Diversity
Disabilities
Tips and Strategies of Working with Students with Disabilities
Brenda York, Director
Disability, Re-entry, & Veteran Services
Montana State University
www.montana.edu/wwwres
In
1973, the U.S. Congress passed landmark legislation which dramatically expanded
rights and opportunities for persons with disabilities in this country. The
Rehabilitation Act of 1973, the first national civil rights legislation ever
enacted for persons with disabilities, mandated that recipients of federal
funds accommodate the needs of the disabled. MSU, as a recipient of federal
money, was among hundreds of colleges and universities nationwide required
under Section 504 of the Rehabilitation Act to make its facilities and programs
accessible to persons with disabilities. Like most institutions, MSU did little
to comply with the requirements of Section 504 during the first five years
after enactment. In 1978, however, the year by which Section 504 regulations
had mandated compliance; MSU established the office of Disabled Student
Services. With that move and the subsequent completion of a Section 504
institutional self-study, MSU-Bozeman became the first unit in the Montana
University System to attend seriously to the post-secondary education needs of
disabled persons.
After
the establishment of Disabled Student Services on campus, students began to
trickle in. At first, we attracted mostly wheelchair users, and then visually
impaired students and a few with chronic health problems. Later came students
with hearing impairments, psychological disabilities, and droves of students
with specific learning disabilities. From that first trickle of students with
disabilities in 1978, the population of students with disabilities identified
and served by Disabled Student Services has now grown to more than 250.
While,
Section 504 of the Rehabilitation Act of 1973 summarized above is one of the
laws DSS falls under, the law most associated with disabled students is the
Americans with Disability Act of 1990 (ADA). Under the Rehabilitation Act of 1973, government agencies
and recipients of federal funds (such as MSU) were prohibited from
discriminating on the basis of disability. With the passage of the Americans
with Disabilities Act (ADA) in 1990, a much more inclusive piece of
legislation, that prohibition was extended to include the private sector. MSU
now falls under both the Rehabilitation Act and the ADA. Although the ADA has
expanded civil rights protection at MSU and other postsecondary institutions in
some ways, most notably in the area of telecommunications, it hasn't
significantly changed MSU's responsibilities in terms of program access for
students. Like Section 504, the ADA requires that MSU make appropriate
adjustments and modifications in order to allow full participation of students
with disabilities. Though the ADA may have slightly strengthened the
institution's resolve, MSU had been making such adjustments and modifications
for many years prior to the passage of the ADA.
It
is also important to understand the definition of a disability and what the law
requires DSS offices across higher education to look for in their review of
disability claims. According to
Section 3 of the Americans with Disabilities Act of 1990 (ADA), the term
"disability" means, with respect to an individual,
A. having a physical or mental
impairment that substantially limits one or
more of the major life activities of such
individual;
B. having a record of such an impairment; or
C. being regarded as having such an impairment.
Otherwise Qualified Applicant: A
student who provides Disabled Student Services with sufficient evidence of
disability to meet the standards established by the ADA or Section 504 is
eligible for appropriate accommodations and services at MSU-Bozeman, provided
the student is an otherwise qualified applicant. (In this case, the term
"applicant" means both an applicant for admission to the university and
an applicant for enrollment in a specific course of study.)
In
order to be considered an otherwise qualified applicant, a student with a
disability must be capable, either with or without accommodations, of
fulfilling the essential requirements of a program of instruction (i.e., a
class, major, or degree program).
Working
with students with disabilities can be best described as tips and
strategies. There is no correct or
exact way to describe working or teaching students with disabilities as each
student brings in their own set of unique circumstances. What we like to say is that we deal
with each student on a case-by-case basis. However, I can provide some tips and strategies that will
provide a general overview on working or teaching students with disabilities.
Hearing Impairments
- Find out how the person best
communicates.
- Gain the student's attention
before starting a conversation.
- Use a pencil and paper to
communicate thoughts.
- Remember that body language is
important.
- Try to match your facial
expressions and body language with what you are saying. For example, if
you are angry and saying angry words, show that anger on your face.
- Face the student when speaking.
- Use written assignments, lab
instructions, and demonstration summaries.
- Use visual aids.
- Consider using e-mail to
communicate
- Repeat questions and statements
from other students.
If the Person Lip-reads
- Speak in a normal,
unexaggerated manner. Simple, short sentences are best.
- Provide a clear view of your
mouth; consider lighting.
Communicating through an Interpreter
- Address the person with the
hearing disability, rather than the interpreter!
- Ask the student to introduce
you to the interpreter.
- Ask for a brief explanation of
the interpreter's role in the classroom.
- Discuss with the student and
interpreter what seating arrangements will be most suitable.
- Let the interpreter know when
any audio-visual equipment will be used. If low light conditions are used
for films or slide presentations, the interpreter may need to request a
lamp. DSS can assist you to meet this request.
- Ask for clarification if the
interpreter voices the student's remarks in an unintelligible manner.
Similarly, if the instructor speaks too fast during class, if someone
speaks inaudibly, or if several people talk at once, the interpreter will
not be able to provide a clear interpretation to the student.
- Ask the interpreter if he or
she can provide assistance after class should you wish to speak with the
hearing impaired student; the interpreter may have other obligations.
- Although it is generally
permissible for the student and interpreter to clarify some brief remark,
signed, spoken, or spelled during the class time, they should not have
private conversations with each other during class.
Learning Disabilities
- Consider providing course and
lecture outlines.
- Contemplate incorporating
visual, aural, and tactile demonstrations into your instruction
Mobility
Impairments
- Make certain that field trips
take place in accessible locations.
- Contact the Disabled Student
Services office if you are unable to provide necessary special equipment.
Speech
Impairments
- Give complete, unhurried
attention when talking to someone who has difficulty speaking.
- If understanding the person is
troublesome, don't simply pretend to understand. Ask the student to repeat
what was said. If this doesn't work, use writing as an alternative form of
communication.
- If distracting noise makes it
more difficult to understanding the person, move to a quieter location.
- Be patient and do not speak for
people. Let them complete their own sentences.
- When necessary, ask short
questions that require short answers (or a nod, or shake of the head)
Vision
Impairments
If a person has low vision:
- Provide seating where the
lighting is best.
- Consider using an electronic
format for class assignments.
- Use large print for handouts.
(The Disabled Student Services office can assist.)
- Describe visual aids that are
used in class.
If a person is blind:
- Offer your services by asking,
"May I help you?"
- Ask the blind person if he or
she would like to take your arm when walking together; the motion of your
body will tell him or her what to expect.
Be specific when giving directions.
- Place the blind person's hand
on the back or arm of a chair and say, for example, "Your hand is on
the left arm of the chair," when directing him or her to a seat.
- Speak to a person who is blind
the same way you would to anyone else.
- Say the name of the person to
whom you are speaking when conversing in a group.
- If you move during a
conversation with a blind person, indicate where you are so that the
person may face you.
- Obtain permission before
interacting with someone's guide dog.
- Identify who you are and what
your job or role is. Several introductions may be necessary before the
blind person is able to recognize you by your voice.
- Introduce anyone who is with
you and give any pertinent information about them. For example, "On
my right is Lucy Smith. She is vice-president."
Wheelchair
Etiquette
- Relax and make eye contact.
- Sit down when possible to give
the person a more comfortable viewing angle.
- Ask before helping, and don't
provide the assistance until your offer has been accepted. Listen to any
instructions the person may want to give.
- Make sure the person is ready
before you start pushing the wheelchair.
- Don't lean on the person's
chair or put your feet on it. Many view such behavior as overly intrusive.
In summary,
there is no one correct way to work with students with disabilities. But hopefully the tips and strategies
from our Web-site can offer a starting point.
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