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> NASC Accreditation > Surveys
Classified Staff Survey Findings
Demographics
Five hundred and thirty-five classified staff responded to the Classified
Staff Survey, corresponding to a 53% response rate. Of those responding,
70% are female and 26% are male. Four percent did not indicate gender.
Seventy-six percent reported being union, 19% reported being union-exempt,
and 5% did not indicate a union status.
Appointments are:
- 29% - Classified Professional
- 39% - Secretarial/Clerical
- 10%- Technical/Para-professional
- 4% - Skilled Craft
- 7% - Service/Maintenance
- 10% - Don't know
Grades are:
- .2% - Grade 5
- 1% - Grade 6
- 7% - Grade 7
- 10% - Grade 8
- 15% - Grade 9
- 16% - Grade 10
- 9% - Grade 11
- 9% - Grade 12
- 8% - Grade 13
- 6% - Grade 14
- 5% - Grade 15
- 1% - Grade 16
- 2% - Grade 17
- 11% - No Response
Forty-two percent of those responding have been at MSU-Bozeman 0-5 years;
24% for 6-10 years, 12% for 11-15 years, 10% for 16-20 years, 6% for 21-25
years, and 2% for more than 25 years. Four percent did not indicate their
years of service.
- Demographic Graphs
Salary
Salary is clearly the most important concern of classified staff. Ninety-one
percent of classified staff responding either "disagree" or "strongly disagree"
that the funding of the State Pay Plan is at an acceptable level. Ninety-five
percent of classified "disagree" or "strongly disagree" that the State
Pay Plan provides acceptable annual increases. Eighty-eight percent either
"disagree" or "strongly disagree" that their salary is adequate for the
work that they do.
Only 28% of classified staff responding indicated that their salary
is adequate compared to other employees at MSU-Bozeman who perform similar
work; 53% feel their salary is not adequate in comparison.
- Salary Graphs
Benefits
Forty percent of classified staff responding are satisfied with the
level of health insurance coverage; 58% are dissatisfied. Only 30% of classified
staff are satisfied with their out-of-pocket costs for health insurance;
two-thirds are dissatisfied. One-third are satisfied with the current Employee
Wellness program, although 53% find it dissatisfactory.
Nearly 50% are "satisfied" or "very satisfied" with our Flexible Spending
Plan that covers medical expenses; over 30% either do not know or do not
feel the statement applies to them. Nearly three-quarters of classified
staff, when asked if our Flexible Spending Plan that covers child care
expenses is satisfactory, either don't know or do not feel the statement
applies. Fifteen percent find it satisfactory.
Ninety-one percent of classified staff responding are either "satisfied"
or "very satisfied" with the amount of sick leave they receive. Nearly
50% feel the amount of vacation leave they receive compared to faculty
is satisfactory, although 26% do not feel it was satisfactory.
Seventy-six percent of classified staff are satisfied with their basic
life insurance coverage. Only 15% were not satisfied. Only one-third feel
their retirement package is adequate for their future needs; 51% feel it
is inadequate.
Fifty-four percent of classified staff feel tuition waivers are satisfactory;
22% feel they are unsatisfactory. Nearly one-half either "agree" or "strongly
agree" that the professional development opportunities are adequate to
help them stay current in their jobs; 42% do not agree with this statement.
- Benefit Graphs
Work Load
Forty-four percent of classified staff responding either "agree" or
"strongly agree" that their work load is consistent with other employees
at our university who have similar jobs; 32% do not agree with this statement.
Sixty-one percent agree that they have the time to complete their work
in a quality way, although 38% either do not know or do not feel this statement
applies.
When asked if the implementation of Banner 2000 has positively affected
their ability to do their job, nearly 70% do not know or do not feel this
statement applies to them. Twenty-one percent either "disagree" or "strongly
disagree" with this statement. Less than 4% agree.
- Work Load Graphs
Supervision
Classified staff in general were very positive about the quality of
supervision they receive. Every statement made received from 71% to 94%
"agree" or "strongly agree" selections. Statements included clear job expectations,
opportunities to discuss job-related concerns, flexibility to respond to
personal and family emergencies during work hours, opportunities to take
on added responsibility, being treated with respect, opportunities to be
creative, opportunities to learn needed skills, accurate judgement of performance,
guidance to perform effectively, recognition of contributions made, and
fair evaluation of work performance.
- Supervision Graphs
Resources
Two-thirds of classified staff responding either "agree" or "strongly
agree" that their department/office provides sufficient resources to perform
their job; 31% do not agree with this statement. Nearly 40% agree that
their department/office provides sufficient travel resources to meet job
expectations, 23% do not agree with this statement.
Seventy-two percent of classified staff either "agree" or "strongly
agree" that they have sufficient equipment to satisfactorily perform their
jobs; 27% do not. Fifty-eight percent agree that they have sufficient support
staff to satisfactorily perform their jobs; 35% do not agree.
Eighty-three percent of classified staff responding agree that they
have adequate access to a computer so they can remain informed about campus
issues and activities; 84% agree that they have adequate e-mail access,
and 74% agree that they have adequate access to computer-knowledgeable
people for the technical assistance they need.
Approximately three-fifths of classified staff responding agree that
software/hardware troubleshooting and required repair work is provided
in a timely fashion; however, one-quarter do not agree with these statements.
- Resource Graphs
Leadership of the Institution
Nearly 50% of classified staff responding either "agree" or "strongly
agree" that they are given opportunities to serve on campus committees;
one-third do not agree. Only 28% are satisfied with classified staff representation
on key committees, 47% are not satisfied. Twenty-two percent agree that
the assignment of classified staff to committees is equitable; 44% feel
it is not equitable. Forty-six percent are satisfied with classified staff
representation on search committees for positions which affect them; 26%
are not satisfied.
Only 22% of classified staff responding feel that CEPAC adequately represents
their interests. Thirty-two percent do not agree.
Four-fifths of classified staff responding do not agree that central
administration considers the views of classified staff when making decisions.
Seventy-two percent do not feel they are given sufficient opportunity for
input into the planning of the university budget.
Forty-three percent of classified staff either "disagree" or "strongly
disagree" that the restructuring of the Montana University system has benefitted
our campus. Forty-five percent either do not know or do not feel this statement
applies. There was no clear response to the statement that the reputation
of MSU-Bozeman remains unchanged even though there are other campuses in
the state with similar names.
- Leadership of the Institution Graphs
Work Place
Seventy-three percent of classified staff responding either "agree"
or "strongly agree" that the physical environment of their work place is
adequate for the job they need to do; 27% do not agree with this statement.
Nearly two-thirds agree that their individual work place is adequately
cleaned; one-third do not agree. Nearly three-quarters agree that the furnishings/equipment
in their work place are adequately maintained; one-quarter do not agree.
- Work Place Graphs
Institutional Integrity
Twenty-seven percent of classified staff responding agree that institutional
regulations are consistently applied at all levels; 47% disagree. Thirty-five
percent agree that the university communicates relevant information to
all of its constituents; nearly one-half do not agree.
Forty percent of classified staff either "agree" or "strongly agree"
that the university has adequate procedures for dealing with disciplinary
issues involving students; however, 45% either do not know or do not feel
this statement applies.
Nearly two-thirds of classified staff agree that the administration
supports ethnic and gender diversity on this campus. Nearly 50% agree that
the university has adequate procedures for dealing with sexual harassment
and discrimination, although 43% either do not know or do not feel these
statements apply.
- Institutional Integrity Graphs
Comments
Classified staff were asked their level of satisfaction with their job
at MSU-Bozeman. Sixty-seven percent reported they were either "satisfied"
or "very satisfied" with their jobs.
Three additional questions were asked under this section. Responses
represent the reasons most frequently given.
The first question was, "As a classified staff member, what do you like
most about MSU-Bozeman?" The top three reasons are: PEOPLE (this was the
overwhelming number one response - fellow employees, friendly people, camaraderie,
variety), BENEFITS (tuition fee waivers, vacation and sick leave, use of
facilities, Wellness Program, flexibile hours), and LOCATION (surroundings,
geography, views, beautiful campus).
The second question was, "As a classified staff member, what do you
like least about MSU-Bozeman?" The top three reasons are: SALARY (this
was the overwhelming number one response - low pay, market ratio pay plan,
inadequate raises, salary inequities, low pay/high work load, earning power),
ADMINISTRATION (respect/support, communication, leadership, attitude),
and PARKING (inadequate facilities, pay to park, high fees, place to park).
The last question was open-ended to allow respondents to comment on
any issue not included in the survey. The top responses were a reiteration
of the three reasons given in the second question.
- Comment Graphs
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