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Vice President for Administration and Finance
Business Process Redesign (BPR)
Quality Service, Customer Satisfaction and Student
Success
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Welcome
Welcome to the Business Process Redesign
Web Page. Thank you for taking the time to learn more about Business Process
Redesign efforts in Administration & Finance.
Business Process Redesign (BPR)
is a managerial approach for the creation of sustainable, positive change. The
BPR initiative will closely examine existing University business processes with
an eye toward improving the University's efficiency and effectiveness through
standardization of processes, streamlining and greater utilization of available
technology.
Business Process Redesign
was officially launched at MSU in a meeting of the
BPR Oversight Committee on Tuesday, December 13, 2005. In response
to the Board of Regents Strategic Goal (III) of improving institutional
and system efficiency and effectiveness, President Gamble has
declared as a goal to the Regents, the creation of a more operationally
consistent Montana State University. The President’s expectation is that, at the
end of the 12-month BPR initiative, MSU will have established a University-wide
information system, based upon a set of common, standardized data elements and
business processes used by all campuses and agencies that fall within the
umbrella of Administration and Finance.
Business Process Redesign is a four campus initiative
with the BPR Teams made up of individuals from each of the four MSU campuses
representing a variety of administrative departments.
The goal of a successful BPR initiative
is improved administrative processes that are more efficient
and effective. With more efficient and effective business processes the
University will be in a better position to serve it’s customers and
increase it’s competitiveness in the arena
of higher education.
BPR Overview
The BPR strategy calls for a
three phase approach. The first phase is called the “Discovery Phase.” In the
discovery phase our objective is to build sponsorship, lay the foundation for
change, identify and prioritize opportunities to improve the institution’s
administrative processes, and create the business case for change.
In Phase II, the “Redesign Phase,” BPR teams will engineer
new and improved business processes and present their ideas to the oversight
committee for review. Upon approval of the Phase II redesign, Phase III may begin.
Phase III is the “Realization” phase. This is where the
redesigned process is implemented across the four campuses of MSU.
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