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ITC - Telephone Services
Montana State University
P.O. Box 173240
Bozeman, MT 59717-3240

Email Telephone Services
> Information Technology Center  > Telephone Services
Telephone Equipment, Software, and Wiring Price Information

***For pricing on phones, please call Silvia at extension 5050***

Line and Handset Cords

Handset Cords (phone to handset) Price Line Cords (wall to phone) Price
Modular 12' handset cord...... $3.00 Modular 14' line cord...... $2.50
Modular 25' handset cord...... $4.00 Modular 25' line cord...... $3.50

Software Charges Price
Telephone Line Feature Change $ 5.00
Voice Mail set-up Fee $15.00
Voice Menu or Announcement set-up $25.00
Voice Mailbox per month (3 min. storage) $ 5.25
Voice Mailbox change $10.00
Voice Menu per level per month $ 5.25

Wiring/Jack Installation One-Time Charge
New telephone line at existing jack $ 50.00
Install new CAT 5E jack actual labor and material
Activate data port for Network $135.00
Move CAT 5 network to new CAT 5 jack $ 20.00
Move existing telephone line (within same building) $ 20.00
Move existing telephone line (different building) $ 35.00

Miscellaneous Charges Price
Hourly Labor Rate $45.00
Line Charge per month $ 8.00
Voice Mail per month $ 5.25

CONDUIT
Conduit and raceway are installed by Facilities Services electricians. The charge is labor plus materials.

NOTES
1. Unshielded Twisted Pair Category 5 Enhanced (UTP-5) wire and materials will be used on most new installations for both data and voice. If wiring is needed, please complete a Telephone & Network Service Request and Cindy Tirrell will visit the location and give an estimate prior to installation.

2. When a new phone is installed, the one-time charge includes features, class of service, the cost of the phone, and phone number. All installed wiring and phone equipment belongs to the Information Technology Center (ITC) and not the department, even though you have paid installation costs and the line charges.

3. Conduit and/or raceway is required by MSU policy for all cable installed; send your Telephone Network and Service Request form to ITC; Facilities Services will install the conduit and bill you separately.

4.  If you need a network activation, scheduled times are Mondays, Wednesdays, and Fridays between 1:00 PM and 3:00 PM.

5. Do not unplug digital telephones; send in a Telephone and Network Service Request form to disconnect and/or move a telephone. There may be a charge.

6. If there is equipment you wish to order, please call Silvia Harringtona at Extension 5050. We may be able to acquire it for you.

7. All disconnected phone equipment must be returned to ITC stock, unless for otherwise specified reasons. These reasons must be specified prior to the work being completed.

MOVES, ADDS, AND CHANGES
All moves, adds, and changes must be requested on a Telephone & Network Service Request form. This must be signed by the Telephone Coordinator with an index number to bill the charges. This form must be submitted 10 days in advance, or 20 days for major moves of 10 phones or more. Conduit or Raceway is required for all new telephone jacks and is automatically requested by ITC when the request is received.

LINE AND VOICEMAIL MONTHLY CHARGES
Your line charges and voicemail charges are charged on a monthly basis on your telephone invoice.

REPAIRS
Repairs are performed free of charge, except in cases of obvious abuse and where non-approved equipment has been added, which causes phones to malfunction. Please call Extension 2813 for repairs. Try the Trouble Shooting Guide!

SPEAKER PHONES
We do have speaker phones for rent in our office. Please call the campus operator at extension 0 to reserve one.

CELLULAR PHONE RENTAL
Telephone Services has cellular phones for rent. These are to be used for University business and are $2.50 per day or $28.00 per month plus air time and roaming. Call Silvia Harrington at extension 5050 to reserve. During peak times of the year, it is best to call and reserve ahead of time.

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Telephone Services Resources:
How is our service? Complete the Telephone Services & Communication Wiring Feedback Form

Accounting & Billing Services
Alltel Wireless Information
MSU BlackBerry Service
Communication Wiring
Conferencing Information
Country Calling Rates
Dial Tone & Network Activations
   At MSU
Dialing Information
Estimates & Consulting Services
Glossary of Terms
Headsets & Accessories
Incoming & Outgoing Calling
   Services
Mobile Communications Device Information
Operator Information
Orbit One Satellite Phones
Pricing Information
Telephone Account Codes
Telephone Coordinators Duties
Telephone Descriptions & User
   Guides
Telephone Directory
   Information
Telephone Features
   Information
Telephone Repairs
Telephone Services Newsletters
Telephone Services Personnel
Training Opportunities
Troubleshooting Guide
Verizon Wireless Information
Voice Mail Information
Voice Menu Information

View Text-only Version Text-only Updated: 11/14/07
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