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> Information Technology Center > Telephone Services
Completing a TNSR Form
Instructions for filling out the form:
1. Employee or Room name: Provide office name or employee name, title, degree, and email address. Move or change: Provide current name of user.
2. Location: Provide current building and room number where service is or will be installed. If a move, provide current location of service to be moved.
3. Type of Service: Please refer to instruction below for type of service requested.
4. Phone or Network Type: Refer to types of phone and network connections available below.
5. Phone Number (DN): If a new phone, leave area blank. Move or change: Provide current extension that is to be moved, changed, or deleted.
6. Telephone or Jack ID Number: If it is a new jack installation, leave area blank
and include a separate diagram or map of room, indicating where jack is to be installed. If the jack
already exists, indicate jack number located on label (room number or room number-n) jack or again,
draw a map indicating where the jack is located in the room.
7. Description: Describe the request. Again, include any
map or diagram that might be needed (allow 2 weeks for installation of raceway). Indicate
features desired on new phones, including NCOS requested. State whether any long cords are needed,
including handset and line cords. If you are installing a new computer, contact the ITC-Computer Store
(x2900) or complete the IP address form on the ITC - Telephone Services website.
The form is located under "Documents and Forms". Changes: Describe changes requested
(Ex: change phone number, add feature, change NCOS, etc.).
PRICES: See MSU Telephone Directory (Part A), or visit the
Price List. You may also contact Silvia Harrington at extension 5050. Prices do vary and are subject to change without notice.
TYPE OF SERVICE REQUESTED
(N) - New jack installation
(A) - Add new phone or network connection
(VM) - Add Voicemail
(VU) - Add Voice Menu
(VA) - Add Voice Announcement
(C) - Change existing phone or features
(D) - Delete phone, feature, or network connection
(M) - Move phone or network connection
(O) - Other, please enter in description field |
TYPE
OF TELEPHONE OR NETWORK CONNECTION
J - Jack
A - Analog
D - Digital
CAT5E - CAT5 Network Connection
CAT6 - CAT6 Network Connection
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TELEPHONE FEATURES REQUESTED
PUA - Call pick up
XFA - Call transfer
CONF - Conference calling - up to 6 people
CWA - Call Waiting
RGA - Ring Again
CFW - Call forward
SCU - Speed Call
LNR - Last Number Redial
FNA - Forward no answer (include extension)
HTA - Hunt busy (include extension)
VM - Voice Mail (include voice mail order form, if new)
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NCOS - Long Distance Class of Service
0 - Campus calling only
1 - Campus, toll-free, and local calling
2 - Campus, toll-free, local, and intrastate calling
3 - Campus, toll-free, local, intrastate, and interstate calling
4 - Everything above plus international calling, including Canada, Alaska and Hawaii
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QUESTIONS? CALL TELEPHONE SERVICES AT EXTENSION 1010!
Telephone Services Resources:
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