Accessing Verizon Wireless Voice Mail

Step 1: Accessing Your New Voice Mail

Access your voice mail from your wireless phone by dialing *86 SEND, or from a landline touchtone phone, dial your wireless phone number and press # to interrupt the greeting.

Step 2: Setting Up a New Password

Follow the instructions and select a new password, 4 to 7 digits long. Enter the password on your keypad, then press #. If you make a mistake, do not hang up. The system will repeat the number you entered and let you try again.

Step 3: Labeling Your Voice Mail

Record your name and then press #. Your name is the label for your voice mailbox.

Step 4: Setting Up Your Personal Greeting

To record a personal greeting, press 1 and follow the prompts.

 

Voice Mail Features

Voice Mail Notification You will be notified of a new voice mail message via a message icon on your digital phone screen. When you see an envelope icon you know you have a message waiting for you.

Single Key Press — Lets you save or delete messages at any time with just a single keystroke. Press 9 to save messages or to 7 erase them.

Greeting Skip — Others calling you can now save valuable time by simply pressing * to skip your greeting.

Number Recognition — When retrieving messages from your wireless phone by dialing #86, you will immediately be asked for your password. You will not hear your personal greeting or have to press # to interrupt it. (Default pass code 1+ last 4 digits of your mobile #)

Auto Play — Automatically plays your messages as soon as you enter your voice mailbox and then automatically saves them.

Delayed Message Deletion — Oops! Did you accidentally press “delete” instead of “save”? No problem. Your new voice mail will not delete messages until after you hang up.

Language Option — Your choice of prompts in English or Spanish.

 

Need Assistance?

If you encounter problems in setting up your voice mail or have questions, call 1-800-922-0204. Or visit verizonwireless.com for interactive how-to instructions.