Business Process Redesign (BPR)
is a managerial approach for the creation of sustainable, positive change. The
BPR initiative will closely examine existing University business processes with
an eye toward improving the University's efficiency and effectiveness through
standardization of processes, streamlining and greater utilization of available
technology. With more efficient and effective business processes the
University will be in a better position to serve it’s customers and
increase it’s competitiveness in the arena
of higher education.
Business Process Redesign
was officially launched at MSU in a meeting of the BPR Oversight Committee on Tuesday, December 13, 2005. In response
to the Board of Regents Strategic Goal (III) of improving institutional
and system efficiency and effectiveness, President Gamble has declared as a goal to the Regents, the creation of a more operationally
consistent Montana State University. The President’s expectation is that, at the
end of the 12-month BPR initiative, MSU will have established a University-wide
information system, based upon a set of common, standardized data elements and
business processes used by all four campuses and agencies that fall within the
umbrella of Administration and Finance. BPR Teams are made up of individuals from each of the four MSU campuses
representing a variety of administrative departments.
Three Phase Approach:
Phase I is called the “Discovery Phase.” In the
discovery phase our objective is to build sponsorship, lay the foundation for
change, identify and prioritize opportunities to improve the institution’s
administrative processes, and create the business case for change.
Phase II, or the “Redesign Phase,”
features BPR teams engineering
new and improved business processes; the new ideas are then presented to the oversight
committee for review. Upon approval of the Phase II redesign, Phase III may begin.
Phase III is the “Realization” phase. This is where the
redesigned process is implemented across the four campuses of MSU.
