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BPR Home
Scope, Outcomes, and Guiding Principles
Scope of
Project
Expected Outcomes
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Increased performance and quality
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Satisfied customers
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Early identification of easy changes
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Streamlined processes that are easier to manage
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Better access to management information
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Substantially reduced costs
Guiding Principles
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Improved institutional and systems efficiencies and
effectiveness
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Single process
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Quality process
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Customer service
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Timeliness
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Reduction of paper based transactions
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Improved records management
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Improved technical functionality
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Business Continuity
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Front Office/Back Office =>campus identity
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