Teaching Successful Telecourses Teaching Successful Telecourses
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Teaching Successful Telecourses

by Dr. Christian Stryker

Distance learning is not new. In the early 1900's, Pennsylvania State University began offering agriculture and engineering courses to students around the country using the postal system to distribute and collect assignments. Their primary goal was to provide quality educational opportunities for geographically isolated individuals. In the popular mind, these unique educational offerings quickly became known as "self-study" or "correspondence" courses. Unfortunately, they were not entirely successful. Some participants found it difficult to maintain enthusiasm and many never completed the courses.

The goals of distance learning have changed little in the past 100 years and, although the methods for delivering and collecting course materials have improved, many efforts continue to be less than "entirely successful." On average, one third of those who enroll in a distance learning course end up dropping. Now as then, the majority of these drops occur because the student's motivation falters.

The National Teachers Enhancement Network (NTEN) is committed to developing and providing exceptional educational opportunities for place-bound individuals. One of our top priorities is helping to maximize the number of positive distance learning experiences for our faculty and students. Towards that end, we have developed this handbook to assist those designing and presenting distance learning courses at Montana State University.

Congratulations, by participating in a distance learning course, you are helping to shape the future of higher education. We appreciate your interest in distance learning and are committed to supporting your efforts. We can provide technical assistance, help you create customized multimedia instructional materials, coordinate promotional efforts and more. If you have questions, telephone the National Teachers Enhancement Network (NTEN) at 994-6683.

Although some aspects of the design and pedagogy of distance learning courses are similar to those found in traditional classrooms, many are subtly different. The following paragraphs highlight the most significant differences and present some suggestions for those developing NTEN courses.

Know Your Audience

Every good teacher takes time to find out something about their students. However, knowing your audience takes on an additional importance when planning an NTEN distance learning course. All of the students participating in the classes on NTEN are in-service high school teachers. The more that you know about their backgrounds, expectations and constraints, the better you will be able to structure your course.

The ideal NTEN telecourse student will already know much about the subject matter being presented, be highly motivated, skilled at questioning, communicating, a seasoned educator and have ample amounts of time to devote to the course. Of course, they will also be comfortable working with computers and technology and be able to learn new software packages with ease.

Unfortunately, ideal students are rare. Since NTEN classrooms are truly global, you should expect diversity in background and ability. Expect some students who have little or no background in the subject you are teaching. One teacher clearly indicated their concerns in an NTEN evaluation: "I was told that I have to teach a course in Physics next year. I have never taught it before. My background is in Mathematics and what little Physics knowledge I have is at least 15 years out of date.
Much of the course was beyond me."

Some will have trouble finding time to complete your assignments. Others may be reluctant to participate in on-line discussions because they do not understand the material, have trouble using their computer systems or both.

Time Constraints

High School instructors teach between four and six classes a day. Each class meets for approximately 1 hour. In addition, they have meetings to attend, papers to grade, tests to prepare and now, the added commitment of your NTEN course.

Attempting to be thorough, well-intentioned professors frequently prepare thick packets of reading materials and may also include numerous supplemental readings and activities. Even the most dedicated and motivated NTEN student may have difficulty keeping pace with such a robust course while working full time. In some cases, comprehensive coverage of each and every topic may not be possible or desirable. Be selective when designing your course.

This is not to imply that high school educators need less-challenging course content or easier work loads. Simply keep in mind that their time is at a premium.

Adjusting to the Experience

Despite all of the analogies and images crafted in the media, the Internet is not a highway. According to distance learning researcher Linda Harasim, "The Internet is more like a community. It's not a road going somewhere. That's why people are having trouble understanding it. It's a place. The first thing everyone types when they get connected is, 'I'm here!'"

For most, this will be the first distance learning experience of their professional careers. Some may not have taken a graduate-level course for a long while. The newness of the experience combined with the adjustments required to take a course via computer and modem may promote haphazard study habits. One continuing concern expressed by NTEN course alums is the difficulty of forcing themselves to "make time to attend to course activities."

As everyone is "getting acquainted" at the beginning of the course, help them establish specific schedules. Set due dates, describe all policies, stress the importance of active participation, emphasize the necessity of keeping current with the readings and insist that they communicate with each other and with you.

Communicating Effectively

Every teacher wants their students to participate however, eliciting that participation is sometimes challenging. Fortunately, high school educators are typically conversational and eager to participate. Many find it difficult to network with others who share their professional interests and welcome any opportunity to converse with their peers.

Encourage their participation with challenging questions and extended dialogs. Ideally, the course will be positively influenced by the diversity of information and opinions available from your students. Actively exploit this diversity and their energy to expand everyone's knowledge and abilities.

In general, guide the conversations but don't dominate. You'll find that many topics need only a small start from you and will quickly evolve of their own accord. In the same vein, don't be afraid of curtailing out-of-control debates or dialogs that are clearly unproductive.

Avoid recreating the lecture. Long but coherent postings often produce silence. Use short open-ended comments that invite response. Contribute no more than one long comment a day, or less if students are active. Summarize and focus the discussion with comments that weave together various threads of interest. Again, several short notes are better than one long one.
Be responsive--especially at the beginning. Ensure that every student's comment gets a response. If no one else replies to a comment, either respond yourself via private message or by mentioning the original author's comments in one of your later posts. Give credit for good participation.

Read the system status reports frequently. Encourage those falling behind with private email. Prompt those who are reading but not writing ("lurking" in Internet parlance) to share their views. If no responses have been posted from a student for more than 1 week, telephone them personally and discuss the problem. The staff at Extended Studies can help identify methods for obtaining the statistics you need to monitor your students.

New Ideas

All teachers look for new and interesting material which they can integrate into their courses to enliven their teaching and enhance their student's learning. K-12 educators are no exception; however, they may not have the time or have developed the professional networks necessary to "stay current."

As you design your NTEN course, attempt to include new and exciting activities, techniques and materials which are directly usable in high school classrooms.

The more ways that you can suggest uses for and promote the integration of the material presented in your course, the more meaningful the content will become for your students and the more motivated they will be to incorporate it into their teaching.

Software, Realia & Other Course Materials

Educational software and other instructional resources are attractive to teachers and students. If you know of an interesting product, consider including it in the course. Extended Studies can often arrange for discount purchasing and help address hardware compatibility concerns.

Pay special attention to the amount of time that teachers and their students will need to learn and use a particular product. A sophisticated software package that is filled with features may be too difficult to integrate into an already full curriculum without extra assistance from you in the form of specific lesson plans, detailed tutorials, etc. Similarly, without proper planning "learning the software" may unintentionally become a chief component of the course--shifting the focus away from more important topics.

Articulate Clear Expectations for Assignments

When preparing assignments or taking tests students often ask themselves "What does this professor want?" Unclear expectations on the part of the professor can do much to decrease a student's motivation and interest.

Every student needs to know specifically: Set specific due dates for assignments. Always keep students informed and up-to-date. If you have examples of student work from previous semesters or related courses, consider duplicating, annotating and distributing it to your NTEN students. Include copies of excellent, average and poor work and explanations of how those evaluations were made. (Be certain to white out names)

Since the nature of NTEN courses may make it difficult for you to accept late or redone assignments, do all that you can to help them "get it right the first time."

Types of Assignments

When planning assignments for your course, consider how you can help them both master the new information and transfer it to their students. Encourage them to use new skills in the classroom by including complete lesson plans and ideas for activities in your course materials whenever possible.

Perhaps teaching from a lesson plan you have prepared or using and evaluating some new instructional method in their classrooms could become an assignment for the course. Of course, special assignments which require extra time for the students to prepare will need to be planned and scheduled well in advance.

Another approach is to ask them to develop new lesson plans based on material presented in your course. Especially intriguing are course assignments which require the combined efforts of the teacher and their students to complete.

Look for ways to encourage group work among your NTEN students. Give assignments designed for small groups and encourage them to form partnerships and work together on-line. If a class is large, consider dividing it into two or more discussion groups which meet on line. Exceptionally motivated individuals may even be persuaded to assume the role of "teacher" for small portions of the course.

Divide the course into "chunks" of assignments and projects. Several smaller evaluations which can be completed, graded and returned quickly may yield better results (and prompt more discussion among your students) than a single, monolithic project or paper. Be creative in your approach to evaluation and assessment.

Evaluation of Student's Work

Interpreting academic standing and gauging the quality of their course work can be difficult for NTEN students. Comments like: "I had no idea where my grade stood throughout the course." or "The instructor did not provide enough feedback or encourage interaction among the students." are more common than they should be.

Without the opportunity to interact with and observe each other directly, they must rely on you for literally all guidance and feedback. Avoid allowing students to develop the perception that their assignments simply disappear once they are submitted. Grade and return assignments promptly. Take extra time to make clear comments and indicate specific ways that their work could be improved.

Use a teaching assistant!. Having another individual available to interact with students and respond to their questions can be extremely helpful.

Consider adopting a grading system where each assignment carries a specific point value. To compute grades at the end of the semester, one simply adds up all of the points earned on individual assignments and reads the final grade from a table. No curving or averaging is involved.

If the grading table is prepared in advance and distributed to the students at the start of the course along with an explanation of the point system, they will be able gauge their progress and accurately predict their final grades.

One NTEN professor, Edwin Taylor has developed a very precise method of evaluating students and ensuring that they know precisely what is required to succeed in his class. Consider the following page from Taylor's course syllabus.

CHECK LIST FOR THE WEEK:

Here's what a typical week looks like for you:

Monday

Tuesday Wednesday Thursday Friday Saturday and Sunday Boy, what a lot of deadlines! Sounds like a hectic schedule. How can I keep up?

It does sound busy. But the schedule helps everyone to keep in step. Every day you know exactly what to do next. Every day you have a discussion with others about subjects they are studying at the same time. Every week you receive a report (see below) on exactly how you are doing in the class. This schedule, this certainty can even reduce stress, be relaxing! Our experience is that once they get into it, most people like the system. In our experience, almost every participant masters the subject and earns a high grade.

Summary of NTEN Teaching Tips

Remember, we are here to help you. If you have any questions, comments or suggestions regarding NTEN courses, please share them with us.

Good Teaching!


Last Update: 4/20/95

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