Crucial Conversations Refresher Workshop (CCR2) - Start with Heart
- Tuesday, November 27, 2018 from 12:10pm to 12:50pm
- Strand Union Building, 233 - view map
This Months Crucial Conversations "Quick Hit" Refresher!
For those who have completed the Crucial Conversations program and would like to continue their personal and professional development, please join us and refine your skills! Since these courses are designed for those who have already completed the Crucial Conversations workshop no additional cost will be incurred. Participants will need to bring their Crucial Conversations Toolkit with them to class.
"Start with Heart" - The reason others get defensive with us is not because we lack the right skills, but because we have the wrong motives. Change what you want, and you’ll change how you act.
- Identify your own Style Under Stress and manage it.
- Stay focused on what you really want and maintain dialogue.
- Understand how motives change when conversations turn crucial.