Montana State University

"Supervisor's Toolkit" course offered Jan.28-Jan. 31 at MSU

January 14, 2013

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MSU's Jeff Butler will join Rob Reeder of Utah State University and Glen Haubold, New Mexico State University for "Supervisor's Toolkit The Nuts and Bolts of Supervision," Jan.28-Jan. 31 at MSU.

Supervisor's Toolkit is a structured, open-ended, and pragmatic approach to developing supervisors. It was developed to address the transformation of the workplace in recent years by a variety of forces. Intense competition, advancing technology, changing values, and a global economy have created new possibilities as well as challenges. This transformation is changing the nature of management and the roles of supervisors. Supervisors must develop a systematic approach toward organizing, managing, motivating, and meeting customer expectations. The traditional role of the supervisor/ manager is no longer adequate.

Supervisors Toolkit is not so much a teaching program as a development process, designed to help supervisors realize both personal and professional growth. Topics to be included in the four-day seminar include: Supervision, What is it?; It's more than "Adminis-trivia;" Communication, let's talk!; If it weren't for the people; Motivation and performance; Customer Service triangle
and Leadership-Tools for success. Last year, 25 MSU supervisors and managers participated in this process came away delighted and packing new supervisory tools.

The classes begin at 8:30 a.m. Monday, Jan.28 and ends at 5 p.m. Thursday, Jan. 31, in room 233 of the Strand Union Building. Cost of the four-day seminar is $275 per person, which includes training materials and four lunches.

To register, contact Mark Cusack at mcusack@montana.edu, or call (406) 994-7945.

Mark Cusack at mcusack@montana.edu, or call (406) 994-7945