Montana State University

MSU sets managers' workshop March 30-31

March 8, 2010

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MSU News Service
Tel: (406) 994-4571
"Problem-solving Tools for Peak Performance," a workshop designed to help teams perform at their highest level, will be offered March 30-31 by the Leadership Program at Montana State University's Extended University and is co-sponsored by the Montana Manufacturing Extension Center.

The workshop runs from 8:30 a.m. to 4:30 p.m. and takes place at the MMEC office just south of the Bobcat Football Stadium.

The course is designed for managers, supervisors and team leaders from all types of organizations. Participants will learn to identify what is holding teams back from peak performance, then use two proven team-based methods to identify root causes and increase work flow in a fiscally responsible manner. The workshop also addresses how to communicate with employees and customers about the changes that occur from the resulting process improvements.

Participants will also discuss customer service, workflow and productivity, problem-solving tools, team-building, and managing organizational change.

The instructor is Paul Bentley of MSU Extended University. Bentley is a former senior manager for Micron CMS and supervisor of instruction for Boise State University's Center for Professional Development. He has worked with hundreds of organizations, including Albertson's, Heinz, Gallatin County, and the Downtown Bozeman Partnership.

The price for the course is $174, and professional Continuing Education units (CEUs) are available. Enrollment is limited and pre-registration is required.

To register or for more information, visit

Paul Bentley, MSU Extended University, (406) 994-7703 or