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Services

MSU ResNet provides a full-service help desk, with support staff available to help with any network-related issues you may be experiencing. We also offer general technical help for your computer or mobile device and provide virus and malware removal for MSU students who live on campus. Our staff are committed to answering your questions and providing fast and friendly service.

To submit a service ticket, please fill out the form below and a support technician will respond within 24 hours.

For a list of off-campus computer repair businesses click here.

About Us

ResNet provides high-speed wired and wireless connectivity for students across campus.

ResNet is managed by MSU’s Auxiliary Services IT Division, and we support the university's academic mission by providing students with a range of essential technologies and services.

What Can I Expect from ResNet?

High-Speed Data

You can expect reliable networks designed for your success. Our wired and wireless networks are built on a 10GB fiber-optic backbone, which keeps students connected at speeds comparable to, if not better than, high-speed home DSL/cable service. Students benefit from reliable, 24-7 connectivity, and our dedicated technical staff are always on call to keep the networks up and running.

Student Computer Labs

ResNet also maintains computer labs in each of the Residence Halls, ensuring students have 24-hour access to high-speed Internet, the Microsoft Office suite, and printer kiosks.

Professional Customer Support

The ResNet Help Desk is known across campus for its friendly staff, who are always happy to assist resident students who may be experiencing malware or other computer-related issues.

If you have any questions or comments, please get in touch with us at 994-1929 or via email at [email protected].