Use this form to request student employee mailboxes and departmental/generic mailboxes. Your request will be processed through the Help Desk ticketing system and will allow you to track its progress.

IMPORTANT: New employee mailboxes are now created automatically as soon as the employee's Active Directory account has been created.


Email Address Format
Employees -   first.last#@montana.edu
Student Employees - firstlast#@montana.edu  (no dot between first and last)

Mailbox Request Form

Before you begin please refer to the required info for the mailbox type you're requesting so that you will have the right information to complete this form.

Choose the type of mailbox you'd like to request
Mailbox typeInfo
Student employees mailboxes are to be used for work-related activities only.

e.g. IT_admins@montana.edu
The owner and delegated users of a departmental mailbox must have Office 365 email addresses of their own in order to use the departmental mailbox.

e.g. OCHE or Military Science employees
This type of mailbox is for MSU affiliated employees that are not in Banner.
Mailbox User Information

Departmental mailbox

Indicate how the departmental mailbox be used:


Primary Mailbox Owner

The primary owner is responsible for the use of the mailbox and is able to request delegate access for other users.

Enter email address (@montana.edu) of the person who will be the primary mailbox owner.

  • Does the owner need to have access to the mailbox?

Delegate users

Enter the address for each person who should have access to this mailbox and choose the type of access he/she should have (see gray box for access definitions).

Mailbox Access Types
  • Reviewer - read items
  • Author - read and create items
  • Editor - read, create, and modify items

Enter the contact information of the employee for whom this mailbox is being created.


Please enter the contact info for the student's supervisor.

  • Supervisor contact info
Requester Contact Information

Enter your contact information (person making the request).