The Unified Communications (UC) project replaces MSU's existing telephone system with a new system using Voice over Internet Protocol (VoIP).  This technology will allow telephone calls (aka "voice data") to be routed over the same network MSU already uses for data. The migration of campus phones will take place throughout 2019/2020.


Project Benefits

  • One network to support for network and data.
  • Departments able to move their own phones to new locations (without need to make a request) 
  • Enhanced functionality of voicemail, conferencing, contact center, etc. 
  • Reduction of annual system maintenance costs  ~$100,000 
  • Reductions of physical plant expenditure costs ~ $35,000

 VoIP Migration Schedule

Migration of phones to the new system will be carried out one building at a time and take place throughout 2020.  Building occupants will be notified prior to the move.


Note: All migrations begin at 8 AM unless otherwise indicated.

Please contact Joseph Van Court at 406-994-4981 or

Migration Calendar


--------------- 2020 ---------------


June 30 Taylor Hall

June 30 Tietz Hall

July 1 KUSM

July 1 VCB/ Black Box

July 7 Fieldhouse

Timeline and dates for remaining buildings will be updated in the coming months.



 Frequently Asked Questions



 VoIP Phone Guides

Cisco IP Phone quick start guides include phone diagram and basic task instructions.

Find phone model number:
Press the Applications button  on your phone, then select Phone information. The model number will be displayed.


icon depicting voice mail  Voicemail

Cisco Unity Connection is the name of our new voicemail system.



Two recommended headsets compatible with Cisco IP phones:




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