Extended Support from D2L 

Extended Support means 24/7/365 support for both Students and Faculty on the MSU-Bozeman campus.

MSU-Bozeman Ecat Team support will not go away but the Brightspace LE support team from D2L will serve as the front line support mechanism for the Brightspace LE Extended Support effort.

Common questions:

How am I able to contact Extended Support from Brightspace?

  • There are chat and email widgets within the Brightspace LE.

 

Can I talk with someone on the phone?

  • Absolutely. The toll free Brightspace by D2L end user support number is 1-877-325-7778.

 

When will extended support available to me?

  • 24 hours a day, 7 days a week, 365 days a year.

 

Will the local team members still be available for support?

  • Yes. Please feel free to contact the team as necessary at 406-994-3255.