What is LTI? What does LTI stand for?

Learning Tools Interoperability (LTI) allows courseware and learning tools from different vendors to be launched within a learning platform, often an LMS, at MSU this is Desire2Learn / Brightspace. The LTI integration allows the student to move seamlessly from one tool to the other, with minimal effort from instructors or students.

ATO Supported Tools and integrations

For a list of ATO Supported Tools and Integrations in Desire2Learn / Brightspace click here https://ato.montana.edu/technologies/tools/

If you need support with any of these tools, you can reach out using the information on the ATO contact us page. https://ato.montana.edu/technologies/contact/

Vendor Supported Tools and Integrations

LTI integrations are administered directly by the publisher and UIT does not have the needed access to resolve any issues that arise. Please reach out directly to the publisher for support.

Important note: These tools are accessed through D2L/Brightspace, but are external learning tools that MSU support staff do not have administrative control over. MSU support staff will provide support related to linking integrations in the Brightspace system as requested by instructors, but support related to the function and setup of integrations is beyond the scope of what can be provided.

Instructors: Please note that your first point of contact related to functionality and setup of an integration is the customer representative of the tool. 

ATO LTI Integration and Support Page can be Found at this link.
https://www.montana.edu/ecat/help/instructor_tutorials/time_sensitive/pub_support_integrations/index.html

Students: Please note that your first point of contact is your instructor who may provide a more direct contact for you to reach out to for support.

Faculty

More information from ATO regarding Publisher/Third party vendor integrations can be found here https://www.montana.edu/ecat/help/instructor_tutorials/time_sensitive/integrations/index.html#about_publisher_integrations

UIT User Services Support for LTI Integrations

  • Students
    • See below for tips and tricks
  • Faculty
    • Vendor Supported Tools and Integrations
    • Publishers often make changes or upgrades to their system at random times.  Please contact the vendor for support.
    • There is currently a new LTI standard (1.3), all publishers are in the process of transitioning to this new standard. Please contact the vendor for support.
    • As of Fall 2023, Cengage is no longer supporting their legacy External Learning Tool within the LMS.
      • Instructors who merged their courses from a previous semester that included links to the legacy Cengage ELT will notice that those are non-functional.
      • These links should be replaced with the new Cengage ELT that meets the LTI 1.3 standards. For support with this
      • Cengage has provided a resource for Faculty who need direct support: [email protected]
    • These integrations use systems and access that UIT User Services does not have, therefore the best avenue for support for Faculty needs on integration please use the websites listed here
    • Known Issues

Support Tips and Tricks for Students

  • Some students are not able to access content when using some web browsers.
    • Redshelf application
    • Open in browser, click on "Safari" in the top left corner > Preferences > Privacy > Disable the setting "Prevent Cross-Site Tracking."
    • Settings > Privacy and Security > Disable the Setting "Send a 'Do not track' Request with browsing traffic."
    • Error States “Something went wrong”
    • Error States “TMS Not found"
    • FOR SAFARI BROWSER (on Mac):
    • FOR CHROME: