Enterprise Program Management Office

The PMO manages IT investments to maximize value, minimize risk, and ensure transparency.

The PMO answers these questions:

  • How much are we spending on IT investments?
  • How do we ensure success of our investments?
  • How are we deciding where to spend?
  • How do I get in line?

The PMO fulfills these functions:

  • Intakes requests for solutions and gathers needed information to inform prioritization
  • Shepherds requests through the prioritization process
  • Manages IT portfolios to ensure strategic alignment and balanced investment
  • Manages high-value programs to deliver intended benefits
  • Reports performance of IT investments
  • Communicates with constituents and stakeholders

 

  1. Intake: Request is received by the Program Management Office; initial business case is documented on behalf of the requestor.
  2. Concept: Problem solution is proposed as an initial Concept with high-level cost, benefit, risk, and alignment information.
  3. Concept Clearance: Concept is cleared into Discovery for more information, or is expedited to Implementation, or is monitored.
  4. Discovery: Proposed Solution is further researched and elaborated with detailed cost information.
  5. Prioritization: Detailed Solutions are evaluated, prioritized, and funded for Planning and Implementation, or returned to Discovery for additional information, or placed on the Inactive list to be monitored for a future opportunity.
  6. Planning: Approved Solutions are planned and scheduled for implementation.
  7. Implementation: Planned Solutions are implemented as projects or programs.
  8. Expedite: Some solutions may be expedited directly to Implementation for reasons such as legal or policy compliance, information security, mandatory requirement, or exigency.
  9. Evaluate Further: Solutions that are promising but lack sufficient information to approve, prioritize, or fund are returned to Discovery for additional analysis.
  10. Inactive: Solutions that are not approved to proceed are placed on the Inactive list and are monitored for future opportunity.