Workshops will be provided for every employee at Montana State University as part of the OpenMSU Service Excellence initiative.

 

Open Enrollment Workshops:

  • November 29th from 1:30-4:30 PM SUB Ballroom C

Please check with your supervisor prior to registering. (Workshops need a minimum of 10 people to run).

Please register by clicking here:  HR Training Registration

 

Workshop objectives:

  • Introduce and explain the MSU Service Philosophy and Service Standards
  • Practice techniques and tools to improve service
  • Reinforce each individual employee’s role in delivering Service Excellence
  • Learn a common language of Service Excellence

 

How long is the workshop?

Three hours in length, offered in the morning or afternoon, or by shift as necessary.

 

How do we schedule a workshop for your department?

Contact ServiceExcellence@montana.edu to schedule a workshop in your department or to learn about open enrollment workshops available.

 

How many can attend a workshop?

Capacity for the workshops is 30 participants.

 

Who provides the workshops?

8 MSU employees are certified to facilitate the workshops.  For a list of workshop facilitators, please contact ServiceExcellence@montana.edu.