Frequently Asked Questions
Yes. Individual Creative Cloud subscribers can terminate their personal contracts and not be charged a termination fee.
Note that you will not be able to get any type of pro-rated refund.
To cancel personal contract:
1. Contact Adobe Support
2. Inform the support agent that you are a student or employee at Montana State University, and you are provided Adobe Creative Cloud by the university.
MSU's license with Adobe does not include stock images beyond the 10 free images that come with your account.
If you'd like to use stock images with your MSU account do the following:
- Create (or use) a personal Adobe ID/account.
- To create a personal Adobe ID > Get an Adobe ID
- Follow prompts to sign up.
- Choose and purchase stock images using personal ID/account.
- Download images from personal Adobe account and then upload them to your MSU Adobe account.
Yes, here are a few to try:
Icon Finder – Can filter by price (free) and license type. https://www.iconfinder.com/search/?q=&price=free
Pixabay – all free. Includes photo, video, vector, etc. https://pixabay.com/
Wikimedia Commons – free, some with licensing caveats (link back or credit)
Students can download Adobe Creative Cloud on one personally-owned computer.
Faculty/Staff can activate Adobe CC* on up to two computers.
For students Acrobat Pro DC is downloaded as part of the Adobe CC package and therefore only be used on one personally-owned computer as stated above.
Faculty/staff can activate Acrobat Pro DC on up to 2 computers.
MSU students have a 4 month grace period from their last date of being registered, during which they will still be able to access their Creative Cloud account, files and assets.
IMPORTANT: your account and all contents associated with it (files, assets, libraries, settings, etc.) will no longer be accessible when grace period ends!
To save or transfer content (files, assets, libraries, etc.):
If you wish to keep any content associated with your student MSU CC account you must download it to a local resource (desktop/laptop/external storage) or transfer it to a personal/non-MSU Adobe account prior to end of grace period.
See Manual Asset Transfer for instructions on downloading or transfering content to a new account.
MSU employee accounts will be deactivated and inaccessible within 24 hours of their role in Banner becoming in-active. In general terms, employees should expect account to be inaccessible after last day of work at MSU.