If you're having trouble with your website, the CMS, COPE or something related to Web & Digital Communications, here are the steps you should follow for a quick resolution.

1. Search the Help Center

Our Help Center has over 1000 articles written by our MSU web support staff and have information on solving many of the issues you may have.

2. Submit a Web Support Ticket

If you can't find an answer in our Help Center or you already know you'll need the help of one of our support staff or software engineers, you can send in your web support request through our ticketing system.

3. Come to Open Support

Note:  To observe social distancing recommendations, all of our in-person Open Support sessions have been cancelled at this time.  We will be replacing these sessions with a system that uses WebEx as soon as possible so that we can continue to offer similar assistance.  In the meantime, please submit a support ticket if you need help.