Frequently Asked Questions (FAQs)

Getting Started

  • How does an online course work?
  • When do online courses start?
  • Where can I find my online course?

Course and Degree Offerings

Cost and Time

  • How much does an online course cost?
  • How much does an online course cost if I already have a bachelor's degree?
  • Do I have to pay for student health insurance?
  • When do online courses start?
  • How much time is involved in taking an online course?

Apply, Register, Financial Aid, Orient Yourself, Student Records

  • How do I apply?
  • How can I learn more about financial aid?
  • How do I register?
  • How do I know if I have registered correctly for a course?
  • Will I receive a confirmation e-mail or letter?
  • I have registered for an online course – what happens next?
  • What should I do before my online class(es) begin?
  • I want to manage my Student Record/Information

Textbooks, Library, and Proctoring

Add, Drop, Withdraw

  • How do I add or drop from an online course?
  • How do I withdraw from the university?

Grades, Credit, Transferring, Transcripts, and Accreditation

Online Courses: Technical Questions