AnyConnect VPN FAQ
Click on the question or the down arrow icon to display the answer.
A VPN or Virtual Private Network allows you to establish a secure connection to another network. At MSU, a VPN connection is required to access many resources on the campus network (like Opal, Sympa list server, etc.) when you are off-campus so the servers remain secure. All MSU faculty, students, and staff in good standing can use the MSU VPN.
MSU's VPN is Cisco AnyConnect. The Cisco AnyConnect Secure Mobility client is available for almost all devices and platforms and will allow more MSU employees to work securely from any location at any time.
Yes, you will need to download the AnyConnect Secure Mobility Client. Please visit http://www.montana.edu/uit/computing/desktop/vpn/index.html for instructions.
Yes, the AnyConnect client needs admin rights to be installed, however subsequent updates will not need them. If you do not have admin privileges on your computer please contact your Departmental IT staff or the MSU Service Desk (994-1777 or email@example.com) for installation assistance.
Yes, you must contact the UIT Service Desk to request access in addition to downloading the new AnyConnect Client . Contact the Service Desk at 994-1777 or firstname.lastname@example.org.
Yes, your VPN connection will timeout after 30 minutes of inactivity. As long as the VPN tunnel is being used you will stay connected.
The only exception is for the ADMIN-VPN, which does not timeout due to inactivity.
A VPN Tunnel is an encrypted communication between two devices. The network device is commonly a firewall as it is in our case. We have a Cisco ASA for our network device. The client device is commonly yourlaptop or phone with the client software installed. The tunnel is created when the client device initiates a connection to the firewall. This connection is now like a virtual wire going through the internet to build a connection to network resources behind the firewall.
The VPN is setup as a Split Tunnel this configuration was a group decision from the VPN working Group. The Split Tunnel is setup to only route traffic through the VPN Tunnel that is destined for MSU network resources, all other traffic will go out your regular internet connection.
Reboot (restart) the computer. This will log out all of the other users who are logged into the computer. You'll then be able to log back in and connect.
Please visit http://ask.lib.montana.edu/faq/208642 for assistance.