How do I deposit money onto my CatCard?

You can deposit money using cash, check or credit/debit card at the CatCard Service Window, or with the CatCard GET Mobile app or online using a credit/debit card.

How do I find my NetID and password?

You will need your NetID and NetID password to use the CatCard GET Mobile app and to log into your CatCard account online.  Click NetID Help for help in finding your NetID and/or setting your NetID password.

What should I do if my CatCard is lost or stolen?

You should immediately report your CatCard lost once you have discovered it is missing. You are responsible for all transactions that occur on your CatCard until it is reported lost and activity has been suspended. You can report your card lost 24 hours a day using the CatCard GET Mobile app, by logging in to your online account, orby calling 406-994-2273. (Please leave a voicemail if it's after hours.)  A replacement CatCard is $20.00.  If you have another CatCard that is still in good condition, you may be able to have it re-activated to replace your lost/stolen card - stop by the CatCard Service Window in the Hedges Complex (under Miller Dining Commons) to inquire about this free service.

I forgot my CatCard in my room - can I still use my meal plan?

No.  Students who live in the residence halls MUST have their CatCard to use their meal plan to enter the dining halls.

Can I withdraw money from my CatCard?

The CatCard does not function as a bank or ATM, therefore we can only issue CatCash withdrawals when you withdraw from school or if it is the end of the semester.  CatCard withdrawals are applied to your Student Account.  Go to the CatCard withdrawal request page for the full CatCard withdrawal policy.

I get an error message whenever I try to swipe my card. What should I do?

Please write down the error message that you are getting and then bring your card to the CatCard Service Window.  We will try to help you figure out what is wrong.

How do I get my Football Ticket on my CatCard?

Go to and enter your student ID number.  Follow the instructions to set up your account.  Once you are done the ticket will automatically be downloaded to your CatCard.

I lost/forgot my CatCard - can I still use my downloaded Football Ticket?

No CatCard = No Ticket.  You MUST have your CatCard to use a student ticket.  No other form of ID will be accepted at the gate.

My CatCard does nothing when I swipe it. What should I do?

Your card could be de-magnetized. Please bring your card to the CatCard Service Window and we can try to re-encode it for you. If we determine that your card is no longer able to be re-magnetized, a replacement card is $20.00.

I got married and changed my last name. Do I need a new CatCard?

Not unless you want a new one. Your name must be changed in the MSU system before a new card can be printed.  Replacement CatCards are $20.00.

Will I lose my money at the end of the semester?

No, your CatCard money will roll over each semester and your money will stay on your CatCard for one year after you have left MSU.

How can I check my CatCash balance?

You can check your balance at the CatCard Service Window, using the CatCard GET Mobile app, oronline.

Do I have to get a new card every year?

No, your undergraduate card will work your entire stay at MSU as an undergraduate.  If you decide to continue on as a graduate student at MSU, then you will need to get a new card with your graduate status printed on the front.

Where can I use my CatCard?

Virtually every place on the MSU campus that requires payment for goods or services will accept CatCash as payment, as well as many off-campus locations through Grubhub.  Please refer to the locations page for information on all the places where you can use your CatCash.  

I am a parent of a student attending MSU. Can I find out what his/her CatCard balance is?

Students are protected under the Family Education Rights and Privacy Act (FERPA).  Unless your student has filled out the required FERPA release form and you know the authorization password, we are unable to give you that information.