New Employee Orientation
IT info to get you up and running at MSU
The IT accounts and services listed below are key to being able to get up and running at MSU from day one.
Start at the beginning
The NetID is an identifier made up of 2 alpha and 5 numeric characters in the form of aNNaNNN (example: a12e345).
To Claim your NetID:
- Go to Claim/Recover Your NetID and follow the prompts to retrieve your NetID.
To set your NetID password:
- Go to http://password.montana.edu.
- Read instructions to set up new user profile in Self-Service Password Portal.
- Proceed to Password Portal to set NetID password.
What do I use my NetID for?
MyInfo is part of MSU's administration information system and is the online location where employees go to enter and receive payroll information, update personal information, select insurance, get class info, etc.
To log into MyInfo:
- Go to http://www.montana.edu/myinfo and click the Log into MyInfo link. You can always find the link by going to montana.edu and clicking the Faculty
& Staff link on the top banner.
- Enter your NetID and password.
- If you do not know your NetID, click Claim/Reclaim NetID.
- Follow prompts to set security ID verification profile and then set password.
- Click the Personal Information tab -> View IDs.
Your MSU ID and NetID will be listed here.
Outlook is the supported email client on campus. There is also a web client referred to as Outlook Web or OWA that can be accessed anywhere you have an internet connection.
To log into Office 365 Outlook Web:
Hackers and cyber evil-doers target individual computers to use as entry points to the university network. A compromised network puts all of MSU's research and the personal identification information of students, faculty and staff at risk. Keeping your computer safe is the first line of defense to protect everyone.
For more information visit http://www.montana.edu/uit/safecomputing/.
Be a good data steward
Enroll in the MSU Alert notification system to receive critical information in the event of an emergency.
UIT Service Desk
The UIT Service Desk provides IT and computer-related support and assistance to all MSU constituents and are available weekdays from 8 a.m. - 7 p.m.
(406) 994-1777 | [email protected] |MSU Library Commons
In an effort to slow the spread of COVID-19, the UIT ServiceDesk is limiting in-person visits.
We ask that you please email or call with your questions first, and our ServiceDesk Analysts will work to resolve your question or issue remotely.
If the Analyst determines in-person assistance is required, they will provide you instructions to make an appointment to be seen in-person.
Departmental IT Help
If your department or unit has a dedicated IT staff person(s), contact them first when looking for IT help. They know your environment best and with the bonus of proximity, often can provide answers/resolutions in the most efficient manner.
Free IT-related training resources for faculty and staff at MSU.
MSU Employee Training Registration - MSU training sessions
Banner Training - Log in with your NetID and password
Library Workshops (Microsoft Office software, Zotero, Mendeley and more)
LinkedIn Learning (formerly Lynda.com) - online software tutorials for business, software, technology, etc.
Safari Tech Books Online - great technology ebooks on programming, IT, project management...