Email & Calendaring

Remove any credentials that Outlook has cached by following the steps below.

Windows 8 users

  1. Close Microsoft Outlook.
  2. Click the Start button.
  3. Enter Windows Credentials Manager in search field.
  4. Select Settings on left.
  5. Select Windows Credentials Manager.
  6. Proceed to step 6 below under Windows 7 users.

Windows 7 users

  1. Close Microsoft Outlook.
  2. Open the Start menu.
  3. Enter Credentials Manager in the search field.
  4. Click Credentials Manager.
  5. Go to the Generic Credentials section (bottom).
  6. Find credentials that begin with MS.Outlook. For each one do the following:
    1. Click the details button drop down (circle with a downward arrow next to the Modified date).
    2. Click Remove from vault.
  7. Close the Credentials Manager.
  8. Open Outlook. You should be prompted to enter credentials for each account (mailbox) in Outlook.
  9. Enter your credentials when prompted:
    User name:
    Password: NetID password


Contact the Service Desk at 994-1777 and ask to be made a delegate of the mailbox (you will need the mailbox owner's permission).  Once granted the next time you open Outlook (desktop version) the mailbox will be listed.  

See the Office 365 (Exchange) Email Setup Instructions for your device:

You will need to configure your client using the common email settings listed below. 

NOTE: We recommend using Outlook for the best email experience, other solutions are not supported.

Email Address: (your email address)
Username: (
Password: NetID password

Outgoing server (SMTP) setting:
Server name:
Port: 587 
Security: TLS
Authentication: Normal Password

IMAP setting:
Server name:
Port: 993
Encryption method: SSL

POP setting:
Server name:
Port: 995
Encryption method: SSL

Yes. Office 365 is available to users anywhere in the world where you have an internet connection.

Your department may give you specific guidance or requirements. In addition, all faculty, staff, and students have the option to use

Messages in your Deleted Items folder will be automatically deleted after 30 days. 

To add a shared calendar:

  1. Open the Calendar (in Outlook or OWA). 
  2. In the left-side navigation right-click on Shared Calendars and select Add Calendar from Address Book.
    Screenshot of left navigation and the shared calendar header.
    The Address Book opens.

  3. Enter the name of the person who has shared their calendar with you and click the Go button (see image below).
  4. Highlight the correct name in the list that is displayed, click the Calendar button on the lower left and then click the OK button.
    Address Book window.
    The calendar will now be visible under Shared Calendars in the left navigation panel. 


To remove a shared calendar, right-click on the calendars name under Shared Calendars and select Delete Calendar.


Outlook Web App (OWA)

Log into Office 365 OWA by going to and clicking the Log In button.

Log in credentials:
User name: (
Password: NetID password

1. Log into OWA.

2. Click on the cog in the upper right corner of screen and select Options.

3. Under 'Mail,' click 'Block or Allow.'

OWA Mail Options

The screen below will open.

4. Make sure the button is selected for 'Automatically filter junk mail.' 

If 'Don't move email to my Junk Email folder' is selected and you want to filter your email, select 'Automatically filter junk mail.' 

You can also Whitelist users by adding them to the Safe Senders and Recipients list and Blacklist users by adding them to the Blocked senders list.

Mail Options - block or allow screen

For comprehensive instructions, check out this article at:

OWA will timeout after 8 hours of inactivity.

Office 365 ProPlus Software

Please contact the IT Service Desk at 994-1777 or

Please contact the IT Service Desk at 994-1777 or

Use the instructions below to set up Skype for Business on your mobile devices. 

IMPORTANT:Enter your ( for the sign-in address.

It is possible, but not recommended, as you could accidentally sync this sensitive data to the cloud and/or desktop. You should never use OneDrive for Business to sync any data that is restricted or contains student information as this will create a copy of the data on your local hard drive. If ever in doubt contact the IT Service Desk at 994-1777 or



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